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15. ADVICE FOR POSSIBLE PROBLEMS
PROBLEM
ACTIONS
Smoke escaping from the hearth mouth
Check if the installation is correct (smoke duct, flue,
chimney pot; air intake).
Check that the wood used is dry.
Check if the door was opened too quickly
Uncontrolled combustion
Check the integrity of the gaskets
Check that the product door is closed
Abnormal blackening of the glass
Check that the wood used is dry, however consider that
after a few hours of operation it is normal that a light
layer of soot forms on the glass.
Fire in the chimney
Remove ashes and embers with tools and metal
containers touched only wearing a fireproof glove and
possibly in safe conditions
Request the intervention of the authorities in the event
of a fire
Odours
The first time it is switched on, a smell of paint is normal.
Check if the product is dirty or dusty
15.1. Notes on refractory materials (if any)
The internal refractory materials are designed to withstand normal use.
Their cleaning is ensured by good combustion.
The main damage to refractory materials derives from:
Accidental bumps
Use of non-ecological fire lighters
Loads of wood beyond the recommended
Use of fuels other than those recommended
Neither Edilkamin nor the retailer will be held liable for damages caused in the ways described above
If the problems are not resolved, contact the reseller or, in countries where present, the
Authorised Technical Assistance Centre.
They will be able to answer under guarantee only in case of proven defect of the product.
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