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ENGLISH
MESSAGE PROBLEM SOLUTION
A01 displays when the combustion
air intake is below the set level.
Check that the combustion chamber door is closed
Check the regular maintenance of the product
Check that smoke discharge and combustion air
ducts are clean.
A02
displays when the circuit board
is not detecting the correct
speed of the fumes fan.
Contact the technician
A03
displays when the
thermocouple detects a fume
temperature lower than the set
value and interprets this as the
absence of flame.
Check that there are pellets in the tank
Contact the technician
A04
displays if ignition does not
occur successfully in the set
time.
There are two possibilities:
NO flame:
• Check that the burning pot is seated properly and clean
• Check that there are pellets in the tank and burning pot
• Try switching it on with a solid ecological igniter (contact
the technician beforehand and follow the instructions of
the igniter supplier very carefully).
The operation must be regarded purely as a trial under the
technician’s guidance.
A05 Shutdown due to air flow rate
sensor breakage. Contact the technician
A06
Intervenes when the circuit
board detects that the
fume temperature reading
thermocouple is broken or
disconnected.
Contact the technician
A07
Shutdown due to exceeding
of the maximum smoke
temperature.
Check the type of pellet (contact the technician if in
doubt)
contact the technician
A08 Shutdown due to excessive
overheating of the product. • see A07
A09 Shutdown due to gearmotor
failure. Contact the technician
A10 Switching OFF due to circuit
board overheating. Contact the technician
A11
Switching OFF due to the
intervention of the safety
pressure switch.
Ensure the product and flue are clean
Contact the technician
USER/INSTALLER
TROUBLESHOOTING
77


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