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ENGLISH
MESSAGE PROBLEM SOLUTION
A01 displays when the combustion
air intake is below the set level
Check that the combustion chamber door is closed
Check the regular maintenance of the product
Check that smoke discharge and combustion air
ducts are clean.
A02
displays when the logic board
is not detecting the right fumes
fan speed
Contact the technician
A03
displays when the
thermocouple detects a fume
temperature lower than the set
value and interprets this as the
absence of flame
Check that there are pellets in the tank
Contact the technician
A04 displays when ignition times
out unsuccessfully
There are two possibilities:
NO flame:
• Check that the burning pot is seated properly and clean
• Check that there are pellets in the tank and burning pot
• Try switching it on with a solid ecological igniter (contact
the technician beforehand and follow the instructions of
the igniter supplier very carefully).
The operation must be regarded purely as a trial under the
technician’s guidance.
A05 Shutdown due to air flow rate
sensor breakage Contact the technician
A06
displays when the logic board
determines that the fumes
thermocouple is broken or
disconnected
Contact the technician
A07 Shut-down due to exceeding
maximum fumes temperature.
Check the type of pellet (contact the technician if in
doubt)
contact the technician
A08 Switching OFF due to excessive
overheating of the product • see A07
A09 Shutdown due to gearmotor fail-
ure. Contact the technician
A10 Switching OFF due to circuit
board overheating. Contact the technician
A11
Switching OFF due to the inter-
vention of the safety pressure
switch.
Ensure the product and flue are clean
Contact the technician
USER/INSTALLER
TROUBLESHOOTING
55


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