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ENGLISH
If problems occur, the product shuts itself off automatically.
The display will show the reason (see below).
Do not disconnect from the power supply.
To start the product up again, allow the shutdown procedure to complete, then press the
O/1 key on the panel.
Before starting the product up again, check the reason for the shutdown and CLEAN the
furnace.
SHUTDOWN MESSAGES AND THEIR SOLUTIONS:
MESSAGE PROBLEM SOLUTION
Broken PTC H20 Intervenes if the water reading
probe is faulty or disconnected
Contact the technician
Check Expulsi
displays when the logic board
is not detecting the right fumes
fan speed
Contact the technician
Stop Fire
displays when the thermocou-
ple detects a fume temperature
lower than the set value and in-
terprets this as the absence of
flame
Check that there are pellets in the tank
Contact the technician
Blocco FI/NO
start
displays when ignition times out
unsuccessfully
There are two possibilities:
NO FLAME PRESENT
• Check that the grate is seated properly and clean
• Check that there are pellets in the tank and grate
• Use a bit of solid paraffin to ignite the stove (contact the
technician first)
FLAME PRESENT
• Contact the technician
Black our Intervenes if there is a power
shortage or outage
check electrical connections and if the problem per-
sists, contact your service technician.
Broken TC
displays when the logic board
determines that the fumes
thermocouple is broken or
disconnected
Contact the technician
Over Temp Exit Shutdown due to exceeding
maximum fumes temperature.
Check the type of pellet (contact the technician if in
doubt)
Contact the technician
H20 temp alarm Shutdown due to overheated
water
check the system has been vented
contact the technician
TROUBLESHOOTING
30


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