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Ecovacs Deebot T10 Plus Manual

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23 EN
No. Malfunction Possible Causes Solutions
1
DEEBOT is not able to
connect to ECOVACS
HOME App.
Incorrect home Wi-Fi username or password entered. Enter the correct home Wi-Fi username and password.
DEEBOT is not within range of your home Wi-Fi
signal. Make sure DEEBOT is within range of your home Wi-Fi signal.
DEEBOT is not in the conguration state.
Make sure DEEBOT is connected to the power supply and
turned on. Open the cover, and press RESET Button. DEEBOT
will enter the confuguration state when you hear a voice
prompt.
Incorrect App installed. Please download and install ECOVACS HOME App.
Not using a 2.4GHz or 2.4/5 GHz mixed network. DEEBOT does not support 5GHz network. Please use a
2.4GHz or 2.4/5 GHz mixed network.
2Unable to create furniture
map on App.
DEEBOT does not start cleaning from the Station.
DEEBOT must start cleaning from the Station.
Move DEEBOT when cleaning might cause the
mop lost. During cleaning, do not move DEEBOT as far as possible.
Auto cleaning is not complete. Make sure DEEBOT automatically return to the Station after
cleaning.
3DEEBOT Dual Side Brushes
drop out of place during use. The Dual Side Brushes are not correctly installed. Make sure the Dual Side Brushes click into place when
installing.
4No singal found. Unable to
return to the Station.
The Station is incorrectly placed. Please place the Station correctly according to the instructions
in the [Charging DEEBOT] section.
The Station is out of power or manually moved. Check whether the Station is connected to power supply. Do
not move the Station.
DEEBOT does not start cleaning from the Station. It is recommended that DEEBOT start cleaning from the
Station.
The charging route is blocked. For example, the
door of the room with the Station is closed. Keep the charging route clear.
Troubleshooting
… 23 …


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