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5. Troubleshooting
Please use this chart to troubleshoot common problems using DM85.
No. Malfunction Possible Causes Solutions
1 DM85 will not charge.
DM85 is not powered ON.
Press and hold AUTO Mode Button on
DM85 to power ON.
DM85 has not made a
connection with the Charging
Dock.
Be sure that DM85 has made a
connection with the Charging Dock
Pins. You may move the robot
manually to make the connection if
necessary.
Charging Dock is unplugged
while DM85 is powered
ON, which causes battery
consumption.
Plug in the Charging Dock and ensure
DM85 is powered ON. Keep DM85 on
the Charging Dock to make sure it has
a full battery to work at any time.
The battery is completely
discharged.
Re-activate the battery. Place DM85
on the Charging Dock by hand,
remove after charging for 3 minutes,
repeat 3 times; then charge normally.
2
DM85 gets into
trouble while working
and stops.
DM85 is tangled with
something on the oor
(electrical cords, drooping
curtains, carpet fringe etc.).
DM85 will try various ways to get itself
out of trouble. If it is unsuccessful,
manually remove the obstacles and
restart.
3
DM85 returns to the
Charging Dock before
it nishes cleaning.
When battery power gets
low, DM85 automatically
switches to Return to
Charger Mode and returns
to the Charging Dock to
recharge itself.
This is normal. No solution necessary.
Working time varies
according to oor surface,
room complexity and the
selected Cleaning Mode.
This is normal. No solution necessary.
4
DM85 will not clean
automatically at
scheduled time.
Time Scheduling function is
cancelled.
Set Time Scheduling function as
described in section 3.4.
DM85 is powered OFF. Power ON DM85.
The robot’s battery is low.
Keep DM85 powered ON and on the
Charging Dock to make sure it has a
full battery to work at any time.
DM85’s components are
tangled with debris.
Power OFF DM85, clean the Dust
Bin, and invert the robot. Clean Side
Brushes and the Main Brush as
described in section 4.
23
ENEN
25


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  • My Deebot works correctly in a room where it is light from the sun, in a room where it is dark, the robot often starts spinning around its axis and moves more to move along the edge of the room. Submitted on 3-4-2022 at 09:29

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