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5. Troubleshooting
Please use this chart to troubleshoot common problems using DEEBOT6.
16
NO. Malfunction Possible Causes Solutions
1
DEEBOT6 will
not charge.
The Bottom Power Switch
on the bottom of DEEBOT6
is not turned ON.
Turn the Bottom Power Switch to the ON
position.
DEEBOT6 has not made
a connection with the
Charging Dock.
Be sure that DEEBOT6 has made a
connection with the Charging Dock Pins.
You may move the robot manually to make
the connection if necessary.
Charging Dock is unplugged
while robot’s Bottom Power
Switch is ON, which causes
battery consumption.
Plug in the Charging Dock and ensure the
robot’s Bottom Power Switch is turned ON.
Keep DEEBOT6 on the Charging Dock to
make sure it has a full battery to work at
any time.
The battery is completely
discharged.
Re-activate the battery. Place DEEBOT6
on the Charging Dock by hand, remove
after charging for 3 minutes, repeat 3 times;
then charge normally.
2
DEEBOT6 gets
into trouble while
working and
stops.
DEEBOT6 is tangled with
something on the oor
(electrical cords, drooping
curtains, carpet fringe etc.).
DEEBOT6 will try various ways to get itself
out of trouble. If it is unsuccessful, manually
remove the obstacles and restart.
3
DEEBOT6
returns to the
Charging Dock
before it nishes
cleaning.
When battery power gets
low, DEEBOT6 automatically
switches to Return to
Charger Mode and returns
to the Charging Dock to
recharge itself.
This is normal. No solution necessary.
Working time varies
according to oor surface,
room complexity and the
selected Cleaning Mode.
This is normal. No solution necessary.
4
DEEBOT6
will not clean
automatically at
scheduled time.
Intelligent Scheduling
function is cancelled.
Please refer to section 3.4 Intelligent
Scheduling for details.
The Bottom Power Switch
on the bottom of the robot is
OFF.
Turn the Bottom Power Switch to the ON
position.
The robot’s battery is low.
Keep DEEBOT6 powered ON and on the
Charging Dock to make sure it has full
battery to work at any time.
DEEBOT6’s components
are tangled with debris.
Turn DEEBOT6’s Bottom Power Switch
OFF, clean the Dust Bin, and invert the
robot. Clean the Side Brushes and the Main
Brush.
18


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