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5. Troubleshooting
Please use this chart to troubleshoot common problems using DEEBOT 3.
No. Malfunction Possible Causes Solutions
1
DEEBOT 3 will not
charge.
DEEBOT 3’s Bottom Power
Switch is not turned ON.
Turn DEEBOT 3’s Bottom Power
Switch to the ON position.
DEEBOT 3 has not made
a connection with the
Charging Dock.
Be sure that DEEBOT 3 has made
a connection with the Charging
Dock Pins. You may move the robot
manually to make the connection if
necessary.
Charging Dock is unplugged
while DEEBOT 3’s Bottom
Power Switch is ON, which
causes battery consumption.
Plug in the Charging Dock and ensure
DEEBOT 3’s Bottom Power Switch is
turned ON. Keep DEEBOT 3 on the
Charging Dock to make sure it has full
a battery to work at any time.
The battery is completely
discharged.
Re-activate the battery. Place
DEEBOT 3 on the Charging Dock
by hand, remove after charging for 3
minutes, repeat 3 times; then charge
normally.
2
DEEBOT 3 gets into
trouble while working
and stops.
DEEBOT 3 is tangled with
something on the oor
(electrical cords, drooping
curtains, area rug fringe
etc.).
DEEBOT 3 will try various ways
to get itself out of trouble. If it is
unsuccessful, manually remove the
obstacles and restart.
3
DEEBOT 3 returns
to the Charging
Dock before it
nishes cleaning.
When battery power
gets low, DEEBOT 3
automatically switches to
Return to Charger Mode
and returns to the Charging
Dock to recharge itself.
This is normal. No solution
necessary.
Working time varies
according to oor surface
and room complexity.
This is normal. No solution
necessary.
4
DEEBOT 3 will not
clean automatically at
scheduled time.
Intelligent Scheduling
function is cancelled.
Please refer to section 3.3 Intelligent
Scheduling for details.
DEEBOT 3’s Bottom Power
Switch is turned OFF.
Turn DEEBOT 3’s Bottom Power
Switch to the ON position.
DEEBOT 3’s battery is low.
Keep DEEBOT 3 powered ON and
on the Charging Dock to make sure
it has a full battery to work at any
time.
DEEBOT 3’s Suction
Intake is blocked and/or its
components are tangled
with obstacles.
Turn DEEBOT 3’s power OFF,
clean the Dust Bin, and invert the
robot. Clean the Suction Intake
and components of DEEBOT 3 as
described in section 4.3.
15


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