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C
hapter 7 — Manage and Maintain the CT50 -Ex
Clean Boot the Computer
If reset does not work, use a clean boot to get the computer up and
running for further troubleshooting.
When you perform a clean boot, all personal content is erased and all
factory default settings are restored on the computer. The clean boot
discards any account information you may have added, including your
Microsoft account information. Only installed Microsoft over-the-air
(OTA) updates persist after you perform a clean boot.
1 Tap All Apps > Settings > System > About.
2 Scroll to the bottom of the screen and tap Reset your phone.
3 When the warning appears, select the check boxes you want to apply
and then tap Yes.
4 When prompted again, tap Yes. You should see “goodbye” appear
on the screen and then a set of gears with a status bar below until the
computer turns off.
5 Pres
s the Power button to turn on the CT50 -Ex.
You will need to set up your c
omputer again.
Caution: A clean boot erases the memory on the computer,
including all applications and data files with the exception of the
information found in any removable storage. You must reimplement
any custom provisioning after a clean boot.
