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ENGLISH
Translation of the original German user manual 38
11. TROUBLESHOOTING
Problem
Possible Cause
Troubleshooting
First use: The machine does not
heat up.
The Fill Mode could not be
carried out or could not be
finished.
Machine in use with water tank:
Make sure that there is enough
water in the water tank
Machine in use with direct water
connection:
- Make sure to place the switch
into position “1” for direct
water connection.
The switch is located behind
the drip tray.
- Make sure there is water
supply.
Position the brew lever upwards
for at least 30 seconds at a time
(see chapter 5.1/5.2)
The machine is switched on, but
the machine does not work.
Water has been refilled; PID-
display is off
Switch the machine off and on.
Make sure that the floater in the
water tank is in the correct
position. The side of the floater
with the magnet point must face
towards the inside of the
machine. The floater itself must
be inserted with the magnet point
on the upper part of the floater
side.
PID-display is turned off: There is
not enough water in the fresh
water tank
Refill water.
The water tank is not fixed
properly.
Fix the water tank properly.
Machine in use with direct water
connection, but switch in position
0” (= water tank position).
Place switch into position 1 for
direct water connection.
The switch is located behind the
drip tray.
The machine does not stop
working and takes in air.
Machine in use with water tank,
but switch in position “1” (=
position direct water connection).
Place switch into position “0” for
water tank connection.
The switch is located behind the
drip tray.
Portafilter/ brew group is
dripping.
Portafilter is not fixed properly.
Fix the portafilter properly
Group gasket is broken.
Change group gasket and shower
screen.
Portafilter/ brew group is
dripping.
“CLn” is shown on the display.
The cleaning mode is
programmed
Clean the brew group. After
having operated the brew lever 10
times, the “CLn” will disappear.
There is a dot on the display.
The display is switched off.
Press + to turn it on.
39


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