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ENGLISH
Support: Support.Eccotemp.com Shop Online: eu.Eccotemp.com Store Locator: eu.Eccotemp.com/locator
PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT
NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL.
Problem Possible Cause What To Do
Not enough or
no hot water
Water Shut-off Valve is not
fully opened. Check Shut-off Valve and open fully.
The flow restrictor may be
open too much.
Adjust the flow restrictor in the (-) direction to
reduce the amount of water flow.
Hot water faucet is not
fully opened.
Open hot water faucet completely.
(The main burner goes off when incoming water
volume is inadequate.
Water piping is frozen. Allow piping to thaw.
No electricity or water
supply is cut off.
Check that proper power is being supplied
and/or water supply is adequate.
Water heater is not “ON. Turn the water heater “ON” by the button on the
remote control.
The temperature may
be set too low. Increase the temperature setting.
Mixing valve malfunction
(if applicable). Check and replace if necessary.
Error code displayed on
remote control panel.
See instructions for Error Code and if required,
contact a dealer for service.
Water not
hot enough
The temperature may be set
too low. Increase the temperature setting.
The flow restrictor may be
open too much.
Adjust the flow restrictor in the (-) direction to
reduce the amount of water flow.
The gas valve is not fully
opened. Check and open the gas valve fully.
Water too hot
The temperature is set
too high. Decrease the temperature setting.
The flow restrictor may be
closed too much.
Adjust the flow restrictor in the (+) direction to
increase the amount of water flow.
Water Shut-off Valve is
not fully opened. Check Shut-off Valve and open fully.
Small amount of water
has been heated.
Allow more water to flow by adjusting the flow
restrictor in the (+) direction.
Water filter is clogged. Clean the filter with a tooth brush.
Fan continues
to rotate after
hot water faucet
is closed
This function is to
purge unburned gas
10-15 seconds.
Normal operation. There is no need to call for
service. Check for error code.
undesirable combustion conditions occur, such as the presence of a blockage of the combustion air vent, or
Service Technician if this occurs.
Before you call
Problem
Possible Cause
What To Do
TROUBLESHOOT
35


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Others manual(s) of Eccotemp SH12

Eccotemp SH12 User Manual - German - 39 pages

Eccotemp SH12 User Manual - Dutch - 39 pages

Eccotemp SH12 User Manual - French - 39 pages


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