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14 Product Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator 15
Product Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator
Phone: 866-356-1992 | Email: Support@eccotemp.com Address: 315 - A Industrial RD Summerville, SC 29483 Phone: 866-356-1992 | Email: Support@eccotemp.com Address: 315 - A Industrial RD Summerville, SC 29483
DESCALING THE HEATING ELEMENT:
Scale deposits can affect the heating capability of the element. Heavy scale can
even cause the element to burn out. The element can be descaled chemically or
manually.
1. Remove the heating element (see above).
2. To descale chemically, soak the heating element in white vinegar or other
descaling solution and then rinse well with fresh water.
3. To descale manually, let element dry and then using a non metallic brush similar
to a tooth brush; brush the residue from the element. Avoid damaging the surface
of the element.
4. Reinstall the element and gasket.
5. Rell tank with water before turning on the power to the water heater.
REPLACING THE HEATING ELEMENT:
1. Unplug and drain the water heater (see prior instructions).
2. Remove heating element noting original positions of all connections.
3. Install new element with gasket making sure the new element and gasket are
positioned correctly.
4. Tighten retaining nuts and make the wire connections to their original locations.
REPLACING THE ANODE ROD:
The anode rod helps protect the tank against corrosion. Depending on the water
condition, the magnesium anode rod may need to be changed every year or so.
Galvanic and electrolytic corrosion can destroy a tank if the anode rod is “spent”
Rusty water is usually an indication of a “spent” anode rod. If rusty water is
present, examine anode rod immediately. Rapid degradation of the anode rod (less
than 1year) may indicate the presence of galvanic corrosion due to “stray” direct
current. In this case, it may be necessary to add a “grounding strap” from the tank
to the copper plumbing.
1. Turn off the power supply and drain the heater
2. Remove heating element
3. Remove and replace the anode rod
4. Rell tank with water before restoring power.
CHANGING THE THERMOSTAT:
1. Unplug the water heater from the electrical outlet.
2. Drain and remove the water heater. (see page 12)
3. Remove the front panel of the water heater and loosen the two brass screws to
pull wires out.
4.Remove thermostat knob and unscrew two retaining screws.
5. Remove the thermostat probe from the well.
6. Install new thermostat, attach wires and tighten screws.
14


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