782667
51
Zoom out
Zoom in
Previous page
1/56
Next page
48
PLEASE NOTE: 20H IS FOR OUTDOOR PERMANENT INSTALLATIONS ONLY AND 20HI IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL
AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.ECCOTEMP.COM/SUPPORT FOR MORE INFORMATION.
Phone: 866-356-1992 | Email: Support@eccotemp.com | Address: 315 - A Industrial RD Summerville, SC 29483
English
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator
Error
Code Error Description Possible Cause What To Do
E0 Hot water sensor failure Junction port loose,
Short circuit Call for Service
E1 Ignition systeme failure
The gas valve is not opened
or fully opened, Water shut-
o valve is not open, Junction
port loose
Check and open gas fully,
Check and open water valve,
Call for Service
E2 There is ame when no
water coming in Electric circuit problem Call for Service
E3 Over-heating protection Dry Combustion, Problem of
over heating controller Call for Service
E4 Cold water temperature
sensor
problem with sensor, problem
with sensor’s plug or socket,
none of the above
replace the sensor, x it,
replace the computer board
E5 Pressure Switch Motor problem, Voltage of
power supply is too low Call for Service
E6 Over-heating
Gas pressure is too high,
Water shuto valve is not
fully opened, The temperature
is set too low
Check shut-o valve and
open fully, Increase
temperature setting
E7 solenoid valve
open circuit of the valve, short
circuit of the valve, none of
the above
connect the valve, replace the
valve, replace the computer
board
E8 vent pipe block vent pipe is blocked clean the pipe
If the error code remains shown:
Close the hot water faucet and turn o
the\ switch on the remote control.
Take the proper action shown below and
attempt operation of the water heater
again.
If the error code is still shown:
Turn o the hot water faucet and turn o
the switch on the remote control.
Take note of the error code displayed
and call the customer service assistance
number in the “If You Need Service”
When an error code is displayed:
Close the hot water faucet, turn o the
switch on the remote control.
Wait for about 5 minutes before turning
the switch on again.
Open the hot water faucet.
NOTICE: If an error code other than those listed
below is displayed, immediately turn o the hot
water faucet, take note of the error code, turn
o the switch on the remote control and call the
customer assistance number.
Error Code Guide
CAUTION: For your safety DO NOT attempt repair of gas piping, remote control,
burners, vent connectors or other safety devices. Refer repairs to qualied service
personnel.
CAUTION: Make certain power to water heater is “OFF” before removing protective
cover FOR ANY REASON.
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring
errors can cause improper and dangerous operation. VERIFY PROPER OPERATION
AFTER SERVICING.
Service
51


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Eccotemp 20HI at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Eccotemp 20HI in the language / languages: English as an attachment in your email.

The manual is 13.66 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info