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Troubleshooting
If the camera fails to function as expected, please check the list of
common problems below before consulting your retailer.
Problem
Cause/Solution
The camera cannot be turned
on.
- The battery is exhausted.
- Battery installation error.
The camera turns off without
warning.
- The camera automatically turns off to
save power (auto off function).
- Camera and battery may not work
properly at low temperatures.
- The inside of the camera has become
hot. Leave the camera off until the
inside of the camera has cooled, and
then try turning it on again.
The screen is blank.
- The camera is off.
- The camera automatically turns off to
save power (auto power off).
- The functions are displayed on only
one of the two screens. Please check if
the other screen is active.
The camera becomes hot.
The camera may become hot when
used for an extended period of time
such as to shoot movies, or used in a
hot environment. This is not a
malfunction.
22


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