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properly
3. Reformat mircoSD card
Please refer to section 5.4
Computer does not
recognize your scanner
when connected (You
cannot find removable
disk)
Connection failure.
Make sure all cable
connections are secured.
Restart the computer if
necessary
The battery life is very
short
Use wrong type of battery
Replace with new
2x AA alkaline batteries
Blurry images
1. The lens of scanner is
dirty.
2. Contact Image Sensor
aged.
1. Clean the lens with soft
dry cloth.
2. Recalibrate scanner.
Refer to section 5.8
ERR. LED is on after
powering on scanner
Sensor off-set
Recalibrate the scanner.
Refer to section 5.8
ERR. LED is on when
scanning a document
Scanning speed is too fast
Press the Power/Scan
button to reset and scan the
document again
Black Images/Black or
white vertical lines
1. Scanner senor
protective glass is dirty.
2. Calibration data is
off-set.
1. Clean the sensor’s
protective glass with clean
and soft dry cloth.
2. Recalibrate scanner.
Refer to section 5.8
Wi-Fi abnormal
connection
1. Abnormal connection
2. The battery is low.
1. Reconnect Wi-Fi. Refer
to section 6
2. Replace with new 2x
AA alkaline batteries
For technical help please visit our support area on www.easypix.eu.
For EU only
3


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