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En
g
lish
6 Troubleshooting
Problem Cause How to Correct
The camera cannot be
turned on.
- If the power is correctly
connec
ted.
- If the power is fully
charged
.
- Install the battery into the
came
ra in a correct
direc
tion.
- Use DC adaptor to charge
the battery full.
The power is OFF during
us
e
- If setting Auto Power Off.
- If Auto Power Off is set,
the Video camera will be
OFF
automatically in case
of no operation after a
period
of preset time.
- Set Auto Power Off
according t
o your needs
The batter power is
consum
ed too fast
- Ambient temperature is
too low.
- If the battery is charged
full.
- If the battery is beyond its
se
rvice life.
- Do not use the video
camera
under extreme
temperature.
- Charge with DC adaptor.
If
the battery works for a
very
short time even after it
is
charged full, it is
nece
ssary to replace with a
ne
w one.
The camera does not shoot
after the shutter is pressed
do
wn
The
camera is not set to
re
cording mode.
Set the
mode to recording
mode
.
The image is blurred - The lens is dirty.
- If the shooting distance is
set
at normal position.
- If the compression ratio is
set too
high.
- Clean with dry and soft
clo
th.
- Put the shooting distance
selec
tion switch beside the
lens t
o normal position.
- Set the compression ratio
to Super.
The flashlight cannot flash The flash of the camera is
under
OFF status.
Set the
flash mode to
“AU
TO FLASH”.
Display of incorrect
da
te/time
- Date/time is not set yet, or
the camera still records its
de
fault time.
Reset the
date/time.
The color of the shot image
is
abnormal.
Setting of white balance is
incorre
ct.
Reset the
white balance
The playback photo is
abnormal
.
The
photo might be
damaged
.
Backup
with personal
compu
ter.
Problem Cause How to Correct
Image is too bright or too Exposure compensation Reset the exposure
30
En
g
lish
30


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