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USING YOUR DYSON APPLIANCE
PLEASE READ THE 'IMPORTANT SAFETY INSTRUCTIONS' IN THIS
DYSON OPERATING MANUAL BEFORE PROCEEDING.
LOOKING AFTER YOUR DYSON APPLIANCE
Do not carry out any maintenance or repair work other than that shown
in this Dyson Operating Manual, or advised by the Dyson Helpline.
Always disconnect the plug from the mains before inspecting for problems.
If the appliance will not operate, first check the mains socket has electricity
supply and that the plug is properly inserted into the socket.
CONTROL WITHOUT REMOTE
Press the Standby button on the appliance to turn ON/OFF.
Press and hold the Standby button on the appliance to adjust the airflow.
Airflow will increase to a maximum before decreasing.
The oscillation function and sleep timer cannot be operated without
the remote control.
BATTERY REPLACEMENT
CAUTION
Unscrew the battery compartment on the remote control. Loosen the base
and pull to remove the battery.
Do not install backwards or short circuit the batteries.
Do not attempt to dismantle or charge the batteries. Keep away from fire.
Follow battery manufacturers' instructions when installing new batteries
(battery type CR 2032).
Limited functionality is available without the remote control
(see 'Control without remote').
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials.
Recycle where possible.
The battery should be removed from the product before disposal.
Dispose of or recycle the battery in accordance with local ordinances
or regulations.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
After registering your free 2 year guarantee, your Dyson appliance will be
covered for parts and labour for 2 years from the date of purchase, subject
to the terms of the guarantee. If you have any questions about your Dyson
appliance, call the Dyson Helpline with your serial number and details
of where/when you bought the appliance.
Most questions can be solved over the phone by one of our trained Dyson
Helpline staff.
Alternatively, visit www.dyson.co.uk/support (UK) or www.dyson.ie/support
(ROI) for online help, general tips and useful information about Dyson.
Your serial number can be found on your rating plate which is on the base
of the appliance.
If your Dyson appliance needs a service, call the Dyson Helpline so we can
discuss the available options. If your Dyson appliance is under guarantee,
and the repair is covered, it will be repaired at no cost.
PLEASE REGISTER AS A DYSON APPLIANCE
OWNER
To help us ensure you receive prompt and efficient service, please register
as a Dyson appliance owner. There are three ways to do this:
Online at www.dyson.co.uk/register (UK) or www.dyson.ie/register (ROI).
Telephone the Dyson Helpline.
Complete the enclosed form and post it to us.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.
LIMITED 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON
2 YEAR LIMITED GUARANTEE
WHAT IS COVERED
The repair or replacement of your Dyson appliance (at Dyson’s discretion)
if it is found to be defective due to faulty materials, workmanship or function
within 2 years of purchase or delivery (if any part is no longer available or out
of manufacture Dyson will replace it with a functional replacement part).
Where this appliance is sold outside of the EU, this guarantee will only be valid
if the appliance is used in the country in which it was sold.
Where this appliance is sold within the EU, this guarantee will only be valid (i)
if the appliance is used in the country in which it was sold or (ii), if the appliance
is used in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain
or the United Kingdom and the same model as this appliance is sold at the
same voltage rating in the relevant country.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product where
a defect is the result of:
Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the appliance which is not in accordance
with the Dyson Operating Manual.
Use of the appliance for anything other than normal domestic household
purposes.
Use of parts not assembled or installed in accordance with the instructions
of Dyson.
Use of parts and accessories which are not genuine Dyson components.
Faulty installation (except where installed by Dyson).
Repairs or alterations carried out by parties other than Dyson
or its authorised agents.
Blockages – please refer to the Dyson Operating Manual for details
of how to look for and clear blockages.
Normal wear and tear (e.g. fuse etc.).
Reduction in battery discharge time due to battery age or use
(where applicable).
If you are in any doubt as to what is covered by your guarantee,
please contact Dyson.
SUMMARY OF COVER
The guarantee becomes effective at the date of purchase
(or the date of delivery if this is later).
You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance.
Without this proof, any work carried out will be chargeable. Keep your
receipt or delivery note.
All work will be carried out by Dyson or its authorised agents.
Any parts which are replaced by Dyson will become the property of Dyson.
The repair or replacement of your Dyson appliance under guarantee
will not extend the period of guarantee.
The guarantee provides benefits which are additional to and do not affect
your statutory rights as a consumer.
ABOUT YOUR PRIVACY
Your information will be held by Dyson and its agents for promotional,
marketing and servicing purposes.
If your personal details change, if you change your mind about any of your
marketing preferences or if you have any queries about how we use your
information, please contact Dyson.
For more information on how we protect your privacy, please see our privacy
policy on the Dyson website.
Dyson Customer Care
If you have a question about your Dyson appliance, call the Dyson
Customer Care Helpline with your serial number and details of
where and when you bought the appliance, or contact us via the
Dyson website.
DYSON CONTACT DETAILS
UK:
Website: www.dyson.co.uk/support
Dyson Helpline: 08002980298
Email: askdyson@dyson.co.uk
Address: Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire, SN160RP
ROI:
Website: www.dyson.ie/support
Dyson Helpline: 014757109
Email: askdyson@dyson.co.uk
Address: Dyson Ireland Limited, Unit G10, Grants Lane, Greenogue Business Park,
Rathcoole, Dublin 24
JN .61431 PN .301525 - 03 -03 08.11.13
www.dyson.com
6


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