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Problemen oplossen
Bekijk de volgende mogelijke oplossingen, wanneer u een probleem hebt met uw
etikettenmaker.
Voor verdere hulp kunt u het gedeelte ondersteuning bezoeken van de DYMO
website op www.dymo.com.
Probleem/foutbericht Oplossing
Slechte afdrukkwaliteit Controleer de correcte installatie van de etikettencassette.
Reinig de printkop. Zie Reinigen van de etikettenmaker.
Vervang de etikettencassette.
Slechte snijding Reinig het snijmes. Zie Reinigen van de etikettenmaker.
De printer is afgekoppeld of
uitgeschakeld
De etikettenmaker is afgekoppeld of uitgeschakeld
Zorg ervoor dat de USB-kabel aangesloten is op de
etikettenmaker en dat de printer is aangeschakeld.
Printerfout Zorg ervoor dat de etikettencassette correct geplaatst
is en niet geblokkeerd zit of leeg is.
Batterijvermogen te laag om af te
drukken
Batterijvermogen te laag om af te drukken. Laad de batterij
op en druk het etiket opnieuw af.
Batterij werkt niet correct Controleer de correcte plaatsing van de batterij. Contact
opnemen met klantenondersteuning
Batterij laadt niet op Controleer of de etikettenmaker verbonden is met een
aangesloten USB-poort.
Batterijvermogen te laag of bijna te laag Sluit de etikettenmaker aan op een aangesloten USB-poort
om de batterij op te laden.
28


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