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ES
10. Preguntas frecuentes
Código de
error
Posible causa Posible solución
E0 El NTC está desconectado. Póngase en contacto con un proveedor certicado de
servicios Duux.
E1 El NTC se ha cortocircuitado. Póngase en contacto con un proveedor certicado de
servicios Duux.
E2 El interruptor de volcado se ha
activado.
Desconecte el aparato de la fuente de alimentación. Coloque
el aparato en posición vertical sobre una supercie estable y
plana. Conecte el aparato a la fuente de alimentación.
Si los problemas persisten, póngase en contacto con su proveedor.
11. Garantía
Los productos Duux tienen una garantía de 24 meses a partir del momento de la compra, siempre que se
instalen y mantengan correctamente como se indica en este manual de instrucciones. La garantía quedará
anulada si el aparato se ha manejado, almacenado o utilizado de forma incorrecta, de manera distinta a la
descrita en este manual. Esto incluye la apertura del dispositivo y los daños causados por agua.
Las reclamaciones en virtud de la garantía deben realizarse siempre a través del proveedor de su
producto Duux. Los productos con un defecto causado por el proceso de producción y dentro del período
de garantía después de la compra serán evaluados por Duux.
Si observa un defecto, consulte primero el manual de instrucciones y las preguntas frecuentes en línea en
www.duux.com.
115


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