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Threesixty
Smart ceramic heater
User manual
Thank you for
choosing Duux.
We’re so glad you decided to read the instructions to your new Duux ceramic heater! Many users casually
dismiss instructions and seek to gure it out on their own. But studies show that people who read
instructions will get up to speed more quickly and eciently than those who poke around with trial and
error.
At Duux we believe in the importance of a comfortable and healthy living environment. Enhancing your
wellbeing by designing appealing, functional and eective products is the passion that drives us every day.
With our range of innovative air treatment products we aim to provide you the best possible indoor air
quality.
Cozy up with the Duux Threesixty Ceramic Smart Heater – the perfect companion for cold winter days. This
compact heater has a unique organic design and a capacity of 1.800 watt, making it much more powerful
than you’d expect. Thanks to the built-in fan, Threesixty accelerates the heating process in any room up to
30m², warming it up in no time! And with the free Duux app, operating this handy heater is a piece of cake.
3
Table of
Content
1. Safety instructions 4
3. Installation 9
4. Functions 9
5. Maintenance 10
6. FAQ 10
2. Product overview 8
7. Technical specications 13
EN
1. Safety instructions
Use
Warning!
Risk of electric shock. Unintended
use may lead to serious injury or
even death. Only use the product
as described in this document.
Fire hazard. Never use the product
on soft surfaces. Soft surfaces may
block openings. Always use the
product on a at and dry surface.
DO NOT COVER
THE HEATER.
Fire hazard. Never cover the
product. Objects may block
openings. Keep the space around
the product free from objects.
Caution!
Risk of burn. Never touch hot
surfaces. The product may become
hot while in use and cause burns.
Particular attention has to be given
where children and vulnerable
people are present. Always let the
product cool down before handling
the product.
Risk of falling. Never let the power
cord hang over the edge of a table
or counter. Someone could trip
over the cord or accidentally pull
the cord. Always place the power
cord on a stable and at surface.
Inhalation hazard. Never use paint,
cleaning sprays or anti-insect
sprays near the product. Always
use the product in a clean-air
environment.
Risk of short-circuiting. Never use
the product if it has been dropped,
has come into contact with water,
is defective, visibly damaged or
if the cord or plug is damaged.
Return your device to the nearest
authorized service point for
examination, repair or adjustment.
Notice
Risk of damaging the product.
Never use the product in
commercial, industrial or outdoor
environments. Always use the
product for indoor use only.
4
EN
Installation
Warning!
Fire hazard. Never use the product
near ammable materials or
surfaces. The product may become
hot while in use. Keep the product
at a minimum distance of 1 meter
away from ammable materials or
surfaces.
Fire hazard. Never place the
product upside down. The
openings of the product may
become blocked. Always place the
product upright on a horizontal and
stable surface
Explosion hazard. Never use
the product near ammable or
explosive substances or fuels.
Flammable or explosive substances
or fuels may cause an explosion.
Only use the product in a clean and
well ventilated area.
Caution!
Risk of short-circuiting. Never use
an extension cord. Only use the
product on a direct power outlet.
Risk of short-circuiting. Never
use sockets that do not match
the product’s power voltage.
Before using the product, check
the voltage on the unit’s rating
plate. Only connect the product to
sockets that match the product’s
voltage. If you are not sure whether
your connections meet the
requirements, consult an electrician
or your electricity supplier.
Risk of short-circuiting. Never
connect any other device with high
power consumption to the same
group. Limit the use of high power
consumption products connected
to the same group.
Risk of short-circuiting. Never locate
the product immediately below
a power outlet. The product may
become hot while in use. Always
keep the area above the product
free from objects and power
outlets.
Risk of short-circuiting. Never
use the product in a humid
environment, for instance near a
bath, shower or swimming pool.
Always use the product in a clean
5
and dry environment.
Risk of short-circuiting. In order to
avoid a hazard due to inadvertent
resetting of the thermal cut-
out, this appliance must not be
supplied through an external
switching device, such as a timer,
or connected to a circuit that is
regularly switched on and o by the
utility.
Notice
Risk of damaging the product.
Never use the product near heat
sources. Keep the product away
from heat sources.
Risk of damaging the product.
Never use the product in direct
sunlight. Direct sunlight may
damage the housing of the product.
Risk of damaging the product.
Never pull the power cord to
disconnect it from the socket.
Always grasp the plug and pull.
Risk of damaging the product.
Remove all the packaging material
before assembling or using the
product. Leaving packaging material
on the product may cause melting
of the packaging material and
sticking to the product.
Children and disabled
This product can be used by
children aged from 8 years and
above and persons with reduced
physical, sensory or mental
capabilities or lack of experience
and knowledge if they have been
given supervision or instruction
concerning use of the product in
a safe way and understand the
hazards involved.
Warning!
Tip over hazard. Never let children
play with the product. Give children
simple instructions on how to use
the product beforehand and always
supervise them.
Risk of suocation. Never let
children play with the packaging
material. Keep the packaging
material out of the reach of
children.
Risk of electric shock. Never let
children perform maintenance
without supervision. Give children
simple instructions on how to use
the product beforehand and always
supervise them.
6
EN
Risk of burn. Never let children
aged below 8 years alone
unattended with the product in use.
Always supervise children when the
product is in use.
Maintenance
Warning!
Risk of electric shock. Never
perform any maintenance with the
product connected to the power
source. Disconnect the product
from the power source before
service and when cleaning the
product.
Fire hazard. Never let the product
or power cord become dusty.
Regularly clean the product and
power cord from dust.
Risk of electric shock. Never
immerse the product in water or
other liquids. Follow the cleaning
instructions of this manual for
the correct performance of
maintenance.
Risk of electric shock. Never handle
the product with wet hands. Only
handle the product with dry hands.
If the supply cord is damaged,
it must be replaced by the
manufacturer or its service agent or
a similar qualied person in order
to avoid a hazard.
Caution!
Risk of short-circuiting. Never
open the product yourself for
maintenance. This product may
only be opened for maintenance by
an authorized technician.
Notice
Risk of damaging the product.
Never use cleaning solvents or
abrasives to clean the product.
Using the wrong cleaning products
may damage the housing of the
product. Always use the correct
cleaning method specied in this
user manual.
Storage & transport
Notice
Risk of damaging the product.
Incorrect storage may damage the
product or electric circuit of the
product. Always store the product
in the original packaging and keep
in a clean, dry place.
2. Product overview
Main parts
Control panel
8
Air outlet
Heating level / Wi-Fi pairing button
Control panel
Air inlet
Heating level III (1800W)
Heating level II (1200W)
Heating level I (800W)
Wi-Fi status
Fan speed Boost
Standby status
Power button
3. Installation
CAUTION: Carefully read the safety instructions
(Chapter 2) and the installation and operation
instructions below before using the product.
NOTICE: Remove all the packaging material before
assembling or using the product. Leaving packaging
material on the product may cause melting of the
packaging material and sticking to the product.
1. Position the heater on a hard at surface at least
50 cm away from the wall or any other objects.
2. Insert the power plug in the power outlet
The product makes a beep sound.
All the icons light up for ±3 seconds and the Wi-Fi
icon starts ashing afterwards.
The product is now in standby mode.
4. Functions
Buttons
Power
Press the button to turn on the appliance. The
heater will turn on and the LED indicator for heat
level I will illuminate.
Press the button again to switch o the appliance.
After switching o the heater, the fan will remain
on for ± 30 seconds to cool the heating element
down. The fan speed Boost and standby status LED
indicators will show a cool down sequence. After this,
the appliance automatically returns to standby mode.
Heating
Pressing the button will cycle through the
dierent heat levels.
Press the button to increase the heat to
level II. The fan speed automatically increases to
Boost to prevent overheating of the product. The
corresponding LED indicator will illuminate.
Press the button again to activate the highest
heat setting. The heat level III LED indicator will
illuminate and the fan will remain in Boost.
Press the button one more time to decrease the
heat to level I. The fan speed will automatically switch
to Eco.
NOTE: When Heat level II or III are active, the fan
speed is always in Boost to prevent overheating of
the product.
EN
Wi
Duux app
The Duux app will add functionalities to your heater,
such as a thermostat and scheduling option. Refer
to the Duux app for more information on how to use
them.
Wi pairing
1. Scan the QR code on this page or search for
“Duux app” in the App Store or Google Play Store
and download the application.
2. Once installed, please log in or create a Duux
app account and follow the steps to complete
the registration.
3. Open the Duux app and click “add duux device”
on the main screen, or use the “+” button in the
top right corner to add a new device.
4. Search for “ThreeSixty”.
5. Follow the instructions in the app on how to
complete the pairing process.
Note: To disconnect a device that is already
connected to Wi, press and hold the button for
± 5 seconds. The Wi will disconnect and the
indicator starts ashing and will look for devices to
pair with.
Android
Play store
Apple
App store
App version 2.4.0 or higher
5. Maintenance
CAUTION: Allow the heater to cool down for
a minimum of 30 minutes before moving the
product. The top surface of the product can be
very hot. Do NOT touch before the product is
cooled down.
CAUTION: Before cleaning the appliance,
ensure it is disconnected from the power supply
and has cooled down completely.
Cleaning
To avoid the risk of electric shock, do not clean
the heater with water and do not immerse
it. Clean the housing with a dry or slightly
damp cloth. Do not use aggressive soaps,
sprays, cleaners or abrasives, waxes, polishes
or chemical agents. Make sure the device is
completely dry before switching it on again.
If necessary, dust particles accumulated in the
air inlet and outlet openings may be removed
with a vacuum cleaner. This maintenance should
be done regularly to assure the good operation
of the appliance. Dust particles in the appliance
may cause overheating.
Be careful not to touch or damage any internal
parts during cleaning. The heater contains no
other parts which require further maintenance.
When the heater will not be used for a prolonged
period, please store the cleaned heater safely,
optionally in the original packaging. Store the
product in the upright position in a cool, dry and
dust-free location.
Storage
When the appliance is not used for a long time,
please clean all the components and properly dry
them. Put them into the original box and store
them in a dry place.
Spare parts
Spare parts and accessories can be requested at
the point of purchase or local distributor.
Disposal
The European directive 2012 / 19 / CE on Waste
Electrical and Electronic Equipment (WEEE), requires
that old household electrical appliances must not be
disposed in the normal unsorted municipal waste
stream. Old appli-ances must be collected separately
in order to optimize the recovery and recycling of
the materials they contain and reduce the impact
on human health and the environment. The crossed
out “wheeled bin” symbol on the product reminds
you of your obligation, that when you dispose of the
appliance it must be separately collected. Consumers
should contact their local authority or retailer for
information concerning the correct disposal of their
old appliance.
Simplied EU
declaration of
conformity
Hereby, Duux declares that this environmental
control radio equipment is in compliance with
Directive 2014/53/EU. The full text of the EU
Declaration of Conformity is available at the following
internet address: www.duux.com/doc
EN
The 360º heater
that lets you cozy
up anywhere
7. Technical specications
13
The appearance
and specication
of the device
may be changed
without notice.
Model no.:
DXCH08/DXCH09
Power consumption:
800 – 1800W
Weight:
2.4 kg
Main materials:
ABS, PA, PC & GF
Fan speed settings:
2
Noise level:
46dB
Heating element:
PTC Ceramic
Heating settings:
3
WiFi:
2.4Ghz
21.5 cm
29.5 cm29.5 cm
Heating settings Heating element
Heating settings Heating element
21.5 cm
EN
6. FAQ
: Q Can the appliance be used in the bathroom?
: A The appliance is not suitable for wet rooms and
cannot be used in a bathroom.
: Q What happens when the appliance is knocked
over?
: A Should the appliance be knocked over while in
use, a safety mechanism will be operated, and
the appliance will switch itself o automatically.
If the appliance is put back on its feet, it will
indicate so and illuminate all LEDs. The product
can be switched on using the ”POWER ICON”
button again.
: Q Can I connect multiple appliances to the
same wall socket?
: A Due to the power required being in excess of
1.800 watts, it is not advisable to connect several
appliances to the same wall socket.
: QWhen the appliance is switched o, the fan
continues to run for a while. Is this correct?
: A This is correct. In order to cool the ceramic
heating element, the fan remains on for
approximately 30 seconds before the appliance
goes into stand-by mode.
The fan speed Boost and standby status LED
indicators show a cool down sequence while the
products cools down.
: Q Can I use an extension cable?
: A Use of an extension cable is not recommended.
If necessary, only make use of an approved
extension cable with a minimum cross-section of
3 x 2.5 mm² and an authorized power rating of at
least 2.000 Watt/10Amp.
: Q The appliance is emitting a strong odor.
: A A strong odor may be released when the
appliance is used for the rst time. This will
disappear after a while.
: Q I’m having trouble connecting my device to
the Duux Smart App
: A Please refer to the FAQ in the Duux App for
further pairing instructions
Designed in The Netherlands bij Duux BV. Made in P.R.C.
Duux BV, P.O. Box 145, 5400 AC Uden Netherlands, www.duux.com
© 2021 Duux. All rights reserved.
DUUX® is a trademark of Duux BV,
registered in the EU and other countries.
The brand cited belongs exclusively to the respective owners.
Specications are subject to modication without notice.
IMDXCH0809_V1
7


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