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Problem
No power
Low batteries
Error
message
E1 shows
E2 shows
E3 shows
E10 or E11
shows
E20 shows
E21 shows
EExx,shows on
the display.
The cuff is not
secure.
The cuff is very
tight
The pressure of the
cuff is excess.
The monitor detected
motion while
measuring.
The measurement
process does not
detect the pulse
signal.
The treatment of the
measurement failed.
A calibration error
occurred.
Relax for a moment
and then measure
again.
Retake the
measurement. If
the problem persists,
contact the retailer or
our customer service
department for
further assistance.
Refer to the warranty for
contact information and
return instructions.
Loosen the clothing
on the arm and then
measure again.
Relax for a moment
and then measure again.
Movement can affect the
measurement.Relax for a
moment and then
measure again.
Refasten the
cuff and then
measure again.
Refasten the cuff and
then measure again.
Show on the display
Display is dim or
will not light up.
Batteries are
exhausted.
Replace with new
batteries.
Insert the batteries
correctly.
Batteries are inserted
incorrectly.
Batteries are low.
Replace with new
batteries
Symptom Check This
Remedy
What you need to pay attention to
when you measure your blood
pressure at home:
If the cuff is tied properly.
If the cuff is too tight or too loose.
If the cuff is tied on the upper arm.
If you feel anxious.
Taking 2-3 deep breaths before
beginning will be better for measuring.
Advice: Relax yourself for 4-5 minutes
until you calm down.
21


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  • We keep getting E1 on one person. The machine works for everyone else we try it on but on one person it just keeps coming up E1 cuff issue despite it having worked on her previously. We've repositioned the cuff, tried on each arm, tried different tightness to no avail. Has anyone got a solution pls? Submitted on 21-7-2023 at 12:27

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  • My Bo monitor gives E20 error. I checked everything but still error exists. I replaced all the 4 batteries, checked the cuffs, etc, but still error persists. Pls advise Submitted on 11-4-2022 at 16:51

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    • My BP monitor BPM150 gives E20 error. I checked everything but still error exists. I replaced all the 4 batteries, checked the cuffs, etc, but still error persists. Pls advise. I have written email on 11th April, but till today no reply. DO u have repair centers in Mumbai, India?? Answered on 15-4-2022 at 18:00

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  • bpm 150 pressure monitor. page 19. I cannot read for very small lettering. How can I get a larger version.TA Submitted on 10-11-2021 at 14:14

    Reply Report abuse
  • Can you delete individual readings or only all of them? Submitted on 13-7-2020 at 23:52

    Reply Report abuse


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