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S U P P O RT I N F O R M AT I O N
e n g l i s h
3
SECTION
SECTION
QUESTION ANSWER
In which countries
has the DUALphone
3088 been approved?
The DUALphone 3088 has been approved in the following European Union
Member States: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Ireland Italy, Latvia, Lithuania,
Luxembourg, Malta, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden,
The Netherlands, United Kingdom. Other countries: Iceland, Liechtenstein,
Norway, Bulgaria, Faroe Island, Greenland, Romania and Switzerland. Coming
soon: Australia, South Africa and New Zealand.
Can I use the
DUALphone as a
conference phone?
Yes, the DUALphone 3088 has a handsfree speakerphone, just as you can be the
invited party on a Skype conference call. DUALphone 3088 can also manage a
3-party call between landline and Skype calls.
Is it safe to call via
Skype?
Yes. All your Skype calls are encrypted, thus increasing the safety and protection
of personal information.
Is it safe to have my
user data on the
Skype server?
Yes. All your profile data and your contacts are located on a Skype Server, not on
your DUALphone. A digital signature, based on a public and a private key,
protects all profile data. The public key is used to encrypt the data, allowing only
the person with the right key to make the data readable again.
Can I make an
emergency call via
Skype?
No. Skype does not allow emergency calls, but provided you have an active
landline connection and your DUALphone is connected to the base station and
the base station is connected to the landline, you can route emergency calls via
this line. Please note that emergency calls can only be made when the base
station is connected to the power outlet and it is turned on. The phone cannot be
used during a power failure.
Can I protect myself
against harassment
via Skype?
Yes. You can always block certain persons from contacting you via Skype. You can
also prevent groups of persons from contacting you.
Can my DUALphone
use a static IP
address?
Yes. You may configure a static IP address.
Can I call ordinary
phones and mobile
phones via Skype?
Yes. However, this requires that your Skype account supports SkypeOut, a service
you can buy at www.skype.com. With SkypeOut you can call ordinary phones and
mobile phones at very competitive prices.
Can ordinary phones
and mobile phones
call me via Skype?
Yes. However, this requires that your Skype account supports SkypeIn, a service
you can buy at www.skype.com. With SkypeIn you get an ordinary phone
number that your contacts can call.
Can I take my
DUALphone with me
and use it in another
country?
Yes. Your DUALphone can be connected to the Internet anywhere with an active
Internet connection. The landline connection will also be working in other
countries.
What is the range of
my DUALphone?
The maximum distance between the handset and the base station depends on
the environment you are working in. However, you should typically have a range
of some 50 metres indoors and 300 metres outdoors.
82


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