Manual Dualit Cafe Plus Capsule Machine (page 8 of 31) (English, German, French, Spanish)

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English

COFFEE DISPENSE IS SLOW OR STOPS DURING EXTRACTION

1. The Water Tank is empty. 1. Fill up the Water Tank & dispense just water.

2. Internal pipes may be blocked. 2. Descale regularly.

3. Wrong button may have

been seleted. 3. Ensure you are not using Tea Button with Coffee

Capsules.

4. The Filter Plate may be

blocked. 4. The Filter Plate may need cleaning. Refer to Cleaning

section and Descaling.

BUTTONS ARE FLASHING ALTERNATELY AND THE MACHINE IS NOT

DISPENSING

1.The Water Tank is empty. 1. Fill up the Water Tank & only dispense water.

2. Internal pipes may be

blocked. 2. Descale regularly.

3. Faulty ow-sensor. 3. Contact Dualit customer services+ for help.

BUTTONS ARE FLASHING QUICKLY FOR 5-6 SECONDS EVERY TIME MACHINE

IS TURNED ON

1. Machine is recommending the

user to descale. 1. Enter Descale Mode and follow the instructions.

MACHINE TURNS OFF AUTOMATICALLY AFTER A PERIOD OF INACTIVITY

1. Machine has entered into

Standby Mode after 10 minutes

which is an EU approval

requirement.

1. Press Coffee or Tea Button to reactivate the

machine. The Buttons will ash and the machine will

warm up, ready for use. ALWAYS SWITCH OFF &

UNPLUG AFTER USE.

COFFEE & TEA BUTTONS ARE FLASHING QUICKLY EVERY TIME MACHINE IS

TURNED ON

1. You are in Descale Mode. 1. Press and hold Tea & Coffee Buttons for 5 seconds

to exit.

MY MACHINE IS VIBRATING WHEN DISPENSING

1. Your machine has a powerful

19 bar pump which can cause

vibrations when machine is

placed incorrectly.

1. Unplug the device and remove the Water Tank.

Ensure the machine is placed on a at, even surface.

Ensure the Water Tank and Capsule Basket/Drip Tray

are fully located.

MY COFFEE IS NOT HOT ENOUGH

1. Internals have not been pre-

heated. 1. Press the Coffee Button ensuring no capsule is inside

the coffee machine; this will run hot water through

internal pipework.

2. Cup or mug is not

pre-warmed. 2. Pre-warm your cup by dispensing hot water into it.

LEVER DOES NOT CLOSE

1. The capsule may not be

located correctly. 1.1 Ensure that the capsule is located correctly.

1.2 Ensure the Capsule Basket is not over filled, empty

Capsule Basket if full.

GUARANTEE

This appliance is of excellent quality and construction. However, if any defects in materials or

workmanship do appear during the relevant guarantee period, we will, at our discretion, either repair

or replace the defective parts, free of charge, subject to the terms and conditions of our Guarantee

shown below.

This Guarantee covers both parts and labour.

Carriage is not included.

Your Guarantee period is as follows:

• 1 year

This Guarantee provides benets which are

additional to, and do not affect, your statutory

rights. This Guarantee does not cover the cost of

returning the product to the dealer from whom

it was purchased or to ourselves. This Guarantee

applies only to products sold and located in

mainland Great Britain. It does not cover liability in

respect of or replacement of plugs, cables or fuses

and also does not cover defects due to:

• Failure to use or maintain product in

accordance with Dualit’s instructions.

• The product being connected to an

unsuitable electricity supply.

• Accidental damage to or abuse or misuse

of the product.

• Product modication except by Dualit or

approved agent.

• Dismantling of or interference with the

product.

• Theft or attempted theft of the product.

Before returning any product under this

Guarantee, please check that:

• You have followed the product instructions

correctly.

• Your mains electricity supply is functional.

• The defect is not due to a blown fuse.

If you wish to claim under this Guarantee you

should:

• Send the product, postage or carriage paid,

to the dealer from whom it was purchased

or to Dualit direct.

• Ensure that the product is clean and

packed carefully (preferably in its original

carton).

• Enclose details of your name, address and

telephone number and when and where the

product was purchased, together with proof

of purchase (e.g. a till receipt).

• Give exact details of the nature of the

defect.

This Guarantee does not cover any other

claims whatsoever, including, without

limitation, any liability for incidental, indirect

or consequential damage, nor does it cover

any claims for conversion or modication

or for the costs of repair carried out by any

third party without the prior consent of

Dualit. If replacement parts are tted to the

product this will not extend the period of the

Guarantee.

For further advice contact Dualit’s Customer

Services by emailing info@dualit.com. (09:00

to 17:00 GMT time, Monday to Friday).

DON’T FORGET

TO REGISTER

YOUR PRODUCT

WWW. DUALIT.COM/REGISTER

OR BY POST

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Dualit Cafe Plus Capsule Machine Manual

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