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Troubleshooting
If the device or the digitalization should stop working properly, rst check whether you are
able to correct the problem yourself. If you are not, contact the customer service department
(see the "Customer Service" chapter).
Use As Playback Device For Cassettes
Problem Possible cause/solution
A cassette is inserted in the
device, but the device does not
play the cassette when I press
the PLAY button.
When using batteries:
Are batteries inserted (correctly) in the device? You
require two 1.5 V batteries, AA type. Pay attention to
the correct polarity (+/–).
When using the USB cable:
Is the device connected correctly to the computer?
The USB port may be broken or not delivering suf-
cient power to run the device. Insert batteries into
the device.
The cassette is at the end. Open the cassette compart-
ment and turn the cassette over.
Is the cassette tape torn?
Use As Converting Device
Problem Possible cause/solution
Why do I need the "Lame
MP3 encoder" and where do
I get it from?
You need the "Lame MP3 encoder" to save a recorded title
as an MP3 le.
Before you rst save a title as an MP3 le, you must rst
download this once from http://wiki.audacityteam.org/
index.php?title=Lame_Installation#Mac_Instructions
and extract it (see "Downloading 'Lame MP3 encoder'"
chapter).
No tone curve is shown on
the Recorded Waveform
Display during the recording.
Is the volume on the device switched on?
Is the device connected correctly to the computer?
The sound quality of the
recorded title is not good.
The quality of the recording depends on the quality of
the cassette recording. Is the quality of the original title
acceptable?
Turn the volume down during the recording.
27


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