Manual DS Produkte Z 07146 - BR-SDJ02G2 (page 20 of 44) (English, German, Dutch, French)

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4. Store the appliance, the charger and the rechargeable battery in a dry location that is

not accessible for children and pets.

For a space-saving storage fold up the 90° rotated cleaning foot at the bar. The

magnet of the bar and the magnet of the cover of the cleaning foot must interfere

with each other.

Troubleshooting

If the appliance should stop working properly, ﬁ rst check whether you are able to correct

the problem yourself. Contact the customer service department.

Do not try to repair a faulty appliance yourself!

Problem Possible Cause / Solution

The appliance only works

slowly or does not start.

• Is the battery ﬂ at? Recharge it.

• Is the battery correctly positioned in the battery

compartment?

• Are the lower part of the bar and the bar of the

cleaning foot correctly connected?

The battery is not charging

up.

• Please ensure that the battery is properly inserted

in the charger.

The appliance is running

but not picking up any dirt.

• Check whether the dirt container is full and empty it

if necessary.

• Possibly some smaller items will remain stuck to the

carpet or are too big / heavy to be picked up by the

appliance.

During cleaning the

appliance loses some of the

dirt and waste.

• Please ensure that the dirt container is empty and

tightly closed.

• Check whether any waste has become tangled up in

the rotating cleaning brushes. If necessary, use the

cleaning tool to remove it.

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DS Produkte Z 07146 - BR-SDJ02G2 Manual

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