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U-Drive IFU Page 13 Issued 10/11
Warranty
To improve the safety and lifespan of your U-
Drive, it is recommended that you have it
serviced on a regular basis. Recommended
Service Schedules for U-Drives are available to
service agents.
There is a comprehensive twelve-month
warranty from the date on which your new U-
Drive is delivered. The warranty covers the U-
Drive for replacement parts during this period.
For more detail, please see the warranty
conditions below:
1. Any work or replacement part installation
must be carried out by an authorised
Drive Medical dealer / service agent.
2. To apply the warranty should your U-Drive
require attention please contact the outlet
from which you purchased the U-Drive.
3. Should any part of the U-Drive require
repair or full or part replacement, as a
result of a manufacturing or material
defect within the warranty period, parts
will be supplied free of charge.
Note: The guarantee is not transferable.
4. Any repaired or replaced parts will be
covered by the balance of the warranty
period on the U-Drive.
5. Parts replaced after the original warranty
has expired will be covered by a three-
month warranty.
6. Consumable items supplied will not
generally be covered during the normal
warranty period unless such items require
repair or replacement clearly as a direct
result of a manufacturing or material
defect. Such items include (among others):
upholstery and tyres.
7. The above warranty conditions apply to a
brand new U-Drives. Ex-demonstration U-
Drives supplied directly by Drive Medical
carry a six-month warranty period. If you
are unsure whether your U-Drive is
covered contact your dealer.
8. The expected service life of the U-Drive is
6 years in a single user environment if the
device is used and maintained in line with
Drive recommendations. In multi-user
environments (such as communal housing)
service life may be reduced.
9. Under normal circumstances, no
responsibility will be accepted where the
U-Drive has required assistance as a direct
result of:
a. the U-Drive part not having been
maintained in accordance with the
manufacturers recommendations
b. failure to use the manufacturer’s
specified parts
c. the U-Drive or part having been
damaged due to neglect, accident or
improper use
d. the U-Drive or part having been altered
from the manufacturer’s specification
or repairs having been attempted
before the dealer is notified
In the event of your U-Drive requiring
attention, please contact your service agent /
dealer and give all relevant details so they can
act quickly.
The manufacturer reserves the right to alter
without notice any weights, measurements or
other technical data shown in this manual. All
figures, measurements and capacities shown
in this manual are approximate and do not
constitute specifications.
14


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