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system requirements
To smoothly view and edit 1080p HD video, powerful hardware is required:
Recommended System Requirements – Windows
• 3.2 GHz Pentium 4 processor or higher
• At least 2GB of RAM
• Graphics Card with at least 256MB of video RAM (512MB for video edition)
• Direct X 9.0c or later
• Microsoft Windows XP (SP2 or later), Windows Vista or Windows 7
Recommended System Requirements - Macintosh
• 2.2 GHz Intel Core Duo or higher
• At least 1GB of RAM
• Graphics Card with at least 256MB of video RAM (512MB for video edition)
• Mac OS X v10.4.11 or later
! High Denition Video requires large
amounts of hard drive space. If your hard
drive is not large enough, you may wish
to consider purchasing an external hard
drive to store your video les. These are
relatively inexpensive, and can also be
used to back up your other computer
files as well.
troubleshooting
The LCD screen does not display anything
• Check that the rechargeable battery is properly installed.
• The battery may need recharging.
• If the LED is switched on, try pressing a button on the control panel. The LCD Auto-O function may be switched on. Please see
page 19 for details.
After the camera is connected to my PC, it cannot find the new drive in the My Computer folder
• Ensure each end of the USB cable is properly connected to your PC and camera.
• Check there is a Micro SD card in the camera’s memory card slot.
• Your USB port may not be working correctly. Try connecting another USB device into the port. If the other device does not work,
the USB port may have a malfunction. In this case, try the other USB ports in your computer. If you still have problems, contact
your system manufacturer or the manufacturer of your USB card.
I can't capture video footage
• Check there is a Micro SD card in the camera’s memory card slot.
• There may not be enough space left on the memory card. If the memory card is full, there will be an ‘x’ through the memory card
indicator in Live Preview.
I can't play the video footage on my television
• Ensure each end of the HDMI cable is properly and rmly connected to the camera and to the correct ports on your television.
• Check that the camera and television are both turned on.
• Check that you have set the television to display the correct input.
The sound is very low or there is no sound
• Ensure the camera speaker and the camera microphone are turned on in the Setup Menu.
• The camera is specically designed for extreme sports, where noise levels can be very high. As a result, the microphone is less
sensitive than in a regular digital camera. You can increase the microphone sensitivity in the Setup menu.
I can’t view clips on my computer, or I receive an error message
• You may have outdated codecs. We recommend using VLC player, which is available for free from www.videolan.org.
• If you wish to use other editing or video playback software, you may need to install a codec pack. You can download the
FFDshow codec pack for free from www.free-codecs.com/FFDshow_download.htm.
I switched my camera o during recording, and the video clip is damaged.
• Please ensure that you stop recording before switching o your camera, as this can damage the video clip you are currently
recording.
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