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8
Troubleshooting
Check that the telephone cord is undamaged and properly plugged in.
Disconnect any additional equipment, extension cords and other telephones. If the
problem is resolved, the fault is with other equipment.
Test the equipment on another working line. If the product works, then the fault is
probably with your line. Please inform your local telephone company.
No number shown in display when ringing
- In order for this feature to function, you must subscribe to the Caller ID service
from your network provider.
- If a text message is shown on the display, the call may be an international call (no
data received), or from a private or withheld number.
- It may not be possible to receive Caller ID information if the phone is connected to
a PBX system.
If the telephone still does not work, contact the place of purchase. Don’t forget the
receipt or a copy of the invoice.
Guarantee
This product is guaranteed for a period of 10 years from the date of purchase. Proof of
purchase is required for any service or support required during the guarantee period.
This guarantee shall not apply to a fault caused by an accident or a similar incident or
damage, liquid ingress, negligence, abnormal usage, not reasonably maintained or any
other circumstances on the purchaser’s part. Furthermore, this guarantee shall not
apply to a fault caused by a thunderstorm or any other voltage uctuations.
This guarantee does not in any way affect your statutory rights. (As a matter of
precaution, we recommend disconnecting the telephone during a thunderstorm.)
UK
If you cannot resolve the fault using the faultnder section, technical support is
available by email on tech@doro-uk.com or via a premium rate telephone number:
0905 895 0854, calls cost 50 pence per minute (prices correct at the time of
publication). Further contact details are available on our website:
www.doro-uk.com
Alternatively you can write to:
Customer Services
Doro UK Ltd
1 High Street
Chalfont St Peter
Buckinghamshire
SL9 9QE
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