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English
Fingerprint recognition uses the unique characteristics of each fingerprint
to enhance the security of your device. The likelihood of the fingerprint
sensor not will be able to differentiate two different fingerprints is very low.
However, in rare cases where different fingerprints are very similar the sen-
sor might recognise them as identical.
If you use fingerprint as a screen unlock method, you cannot use your fin-
gerprint to unlock the screen after turning on the device or reboot. The
first time you must unlock the screen using the pattern, PIN, or password
you set when registering the fingerprint. Be careful not to forget your pat-
tern, PIN, or password.
If your fingerprint is not recognised, unlock the device using the pattern,
PIN, or password you set when registering the fingerprint, and then re-
register your fingerprints. If your pattern, PIN, or password is forgotten,
you will not be able to use the device if you do not reset it. Doro is not re-
sponsible for any data loss or inconvenience caused by forgotten codes.
If you change the screen lock method to Swipe or None, which are not se-
cure, all of your fingerprint data will be deleted. If you want to use your fin-
gerprint data again, you must re-register your fingerprint data.
For improved fingerprint recognition
When you scan a fingerprint on the phone, the following conditions may
affect the fingerprint performance:
A fingerprint may not be recognised if it’s affected by wrinkles or
scars.
Fingerprints from small or thin finger may not be recognised.
Register fingerprints of the hand most commonly used to improve the
fingerprint performance.
Make sure that the fingerprint sensor area is not scratched or dam-
aged by objects, such as coins, keys, pens and necklaces.
Make sure that the fingerprint sensor area and your fingers are clean
and dry.
If you bend your finger or use a fingertip, the device may not recog-
nise your fingerprints.
Press the fingerprint recognition area so that your fingertip spreads
over a wide surface area.
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