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where there is staff on duty 24/7. The service is available on selected Doro
phones. However, you as relatives can use any iOS or Android smartphone.
The assistance button allows easy access to contact your predefined help
numbers should you need help. Make sure that the assistance function is
activated before use, enter recipients in the numbers list and edit the text
message.
Setting the mode for the Assistance button
1. Press Menu Settings Assistance Mode:
Assistance to use the traditional mode for the assistance button.
To set up the feature, follow the descriptions in Assistance set-
tings, p.25.
MyDoro to use the MyDoro mode for the assistance button. To
set up the service, follow the descriptions in MyDoro, p.28.
Assistance settings
Make an assistance call
CAUTION
When an emergency call is activated the phone is pre-set to handsfree
mode. Do not hold the device near your ear when the handsfree mode is
in use, because the volume may be extremely loud.
1. When help is needed, press and hold the assistance button for 3 sec-
onds, or press it twice within 1 second.
The assistance call begins after a delay of 5 seconds. In this time you
can prevent a possible false alarm by pressing .
2. An assistance text message (SMS) is sent to all recipients.
3. A positioning text message (SMS) is sent to all recipients.
4. The first recipient in the list is called. If the call is not answered within
25 seconds, the next number is called. Calling is repeated 3 times or
until the call is answered, or until is pressed.
Note! Some private security companies can accept automatic calls from
their clients. Always contact the security company before using their
phone number. Programming '999' into the assistance button is blocked.
25
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