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Assistance button
The assistance button can be used in two different modes, either the basic
assistance mode or let the service Response by Doro handle it. With Re-
sponse by Doro setup, relatives/helpers (Responder) can receive assis-
tance alarm as well as check the status of the Doro phone and quickly
assist with some basic phone settings via the smartphone app Response
by Doro. See Response by Doro, p.26.
In some markets you can also increase personal safety by adding the serv-
ice Response Premium by Doro. See Response Premium by Doro , p.29.
First the alarm contacts the relatives, and if no relative is able to answer it
is automatically sent to one of our alarm centres, where there is staff on
duty 24/7. The service is available on selected Doro phones. However, you
as relatives can use any iOS or Android smartphone.
The assistance button (basic mode) allows easy access to contact your pre-
defined help numbers should you need help. Make sure that the assistance
function is activated and configured before use, enter recipients in the
numbers list and edit the text message.
Setting the mode for the Assistance button
1. Press Menu Settings Assistance Mode:
Assistance to use the basic mode for the assistance button. To
set up the feature, follow the descriptions in Assistance settings
(basic mode), p.23.
Response to use the service Response by Doro mode for the as-
sistance button. To set up the service, follow the descriptions in
Response by Doro, p.26.
Assistance settings (basic mode)
Make an assistance call
CAUTION
When an emergency call is activated the phone is pre-set to handsfree
mode. Do not hold the device near your ear when the handsfree mode is
in use, because the volume may be extremely loud.
1. When help is needed, press and hold the assistance button for 3 sec-
onds, or press it twice within 1 second.
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