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32 www.doro.com
Other
Troubleshooting
Check that the telephone cord is undamaged and properly plugged in.
Disconnect any additional equipment that may be connected. If the problem is
resolved, the fault is with the other equipment.
Test the equipment on a known working line. If the product works then the
fault is with the line. Please inform your local telephone company.
No number shown in display when ringing
- In order for this feature to function, you must subscribe to the Caller
Identication service from your network provider.
- If a text message shows on the display, the call may be an international call
(no data received), or from a private or blocked number.
- It may not be possible to receive CID information if the phone operates in a
PBX system.
Warning signal while talking/cannot connect
- The batteries may be running low (recharge the handset).
- The handset may be (nearly) out of range. Move closer to the base unit.
Telephone does not work
- Check that charge contacts in handset and base unit are clean.
- Check the adapter, is it correctly connected to the base unit and to the
mains power?
- Check that the telephone cord has been correctly connected to the base unit
and to the line socket.
- Check the charge status of the handset batteries.
- Try connecting another telephone, known to be in working order, to the
line socket. If that phone works, then it is likely that the equipment is faulty.
32


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