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Troubleshooting PW3500
28
The motor is not
responding to the
remote control.
The switch-on delay is
active.
If the awning has been
retracted automatically
by the wind sensor, it can
only be extended again
after 60 seconds.
Wait for this time to elapse or switch the
power supply to the awning off and on
again to bypass the switch-on delay.
Only extend again, if the wind is not
present any more.
The remote control bat-
tery is flat.
Briefly press the or button. If
the remote control LED does not light
up, the battery is flat.
Replace the battery (see chapter
“Changing the battery in the remote
control” on page 17).
The remote control is not
properly set to the motor.
Reset the motor and the remote control,
see chapter “Resetting the motor and
remote control” on page 22.
No power supply availa-
ble.
Check the electrical connections.
The motor is defective. Retract the awning manually, see chap-
ter “Closing the awning manually in
emergencies” on page 18, and contact
the service partner in the respective
country.
Awning does not fully
extend or extends too
far (fabric sags at
ends).
The outer limit is not
properly set.
Reset the outer limit, see chapter
“Resetting the outer limit” on page 20.
Problem Possible cause Suggested remedy
28


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