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Warranty CoolFreeze
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9Warranty
The statutory warranty period applies. If the product is defective, please contact the
manufacturer's branch in your country (see dometic.com/dealer) or your retailer.
For repair and warranty processing, please include the following documents when
you send in the device:
A copy of the receipt with purchasing date
A reason for the claim or description of the fault
When operating from the
DC outlet:
The ignition is on and the
device is not working and
the “POWER” LED is not lit.
The DC outlet is dirty.
This results in a poor
electrical contact.
If the plug of your cooler becomes
very warm in the DC outlet, either
the DC outlet must be cleaned or the
plug has not been assembled
correctly.
The fuse of the DC
plug has blown.
Replace the fuse in the DC plug, see
chapter “Replacing the plug fuse
(12/24 V)” on page 18.
The DC fuse inside
the device has blown.
This can only be repaired by an
authorised repair centre.
The vehicle fuse has
blown.
Replace the vehicle’s DC outlet fuse.
Please refer to your vehicle’s operat-
ing manual.
CF11: The “ERROR” LED
flashes and the display
shows “ERR1” or “ERR2”.
The appliance has
switched off due to
an internal fault.
This can only be repaired by an
authorised repair centre.
CF16: The display shows an
error message (e.g. “Err1”)
and the device does not
cool.
CF26: “ERROR” LED flashes
for longer than 2 minutes, as
follows: 3 flashes, pause,
3 flashes, pause, ..
Problem Possible cause Suggested remedy
DometicCF11-16-26_OPM_4445103180_EMEA16_2020-xx-xx.book Seite 20 Freitag, 18. Dezember 2020 2:43 14
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