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● Thicker fur dog – it is necessary to tighten the collar so that the permanent contact
with the dog‘s skin is ensured. If the fur is too thick, it is recommended to cut the hair
or choose a longer type of contact points.
● Battery properties change – temperatures below 0 °C slow down chemical reactions
in batteries. To ensure a performance of repetitive stimulation impulses (especially of
higher levels), it is recommended to insert a new battery into the receiver for the
winter time. During the training, observe continuously dog‘s reactions and increase the
stimulation level as needed.
1. Read again this user guide and make sure the problem is not caused by a at battery
or incorrect use.
2. Make sure the batteries are inserted with the correct polarity.
3. If it seems, that the dog does not respond to the stimulation impulse:
● Check again, if the battery is not low.
● Test the device´s function with the test discharge lamp. (See the Operation test on
the page 13).
● Check whether you have choosen correct length of the contact points (See the
chapter: Choice of the contact points) and ensure contact points are well tightened
(see the chapter: Fitting the collar).
● If the dog has dry skin, moisten the skin.
4. Check the correct function of the stimulation impulse. By using the test discharge
lamp you can easily check correct function of the stimulaiton impulse. Follow the
instructions on the page 13.
5. If the problem still persists, contact your dealer.
Troubleshooting
15


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