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Dogtrace d-fence Manual

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14
Warranty terms and conditions
1. The warranty period starts running on the date of sale when the ocial authorized seller
sold the unit to the consumer. The condition for lodging a claim is the conrmation of the
Certicate of Warranty by the ocial authorized seller. The current list of authorized sellers
of Dogtrace product sellers is openly available at www.dogtrace.com or it is available at
our oce and at our sales representatives.
2. The warranty provided does not apply to product faults caused by:
a) Incompetent installation or by failure to follow instructions in the manufacturer’s
manual.
b) Misuse of the product.
c) Unsuitable storage or servicing of the product.
d) Incompetent intervention or repair without informing the manufacturer.
e) As a result of a natural disaster or any inevitable event.
f) Modication of the goods carried by the consumer if such a modication resulted in
damage to or fault of the goods.
g) Due to a mechanical damage caused by the consumer.
h) Any other procedure carried by the consumer, being in conict with these warranty
terms and conditions and/or the servicing instructions.
3. The warranty provided is only applies to the goods purchased from the ocial authorized
seller.
4. The warranty cannot be claimed unless the goods are completely paid for or if the goods
are bought at sale.
5. The claimant is obliged to prove the fault of the product which he/she makes a complaint
of; enable the manufacturer to check the legitimacy of the product faults and assessment
of the scope of the product faults and shall not repair the product by himself or have it
repaired by any third person. At the same time, s/he is obliged to submit the product to
the manufacturer at a state enabling to assess the faults. If it be to the contrary, s/he loses
claim arising from liability of the manufacturer for product faults.
6. Claims of the consumer arising from liability of the manufacturer for product faults arise
from general obligatory legal regulations. In the event of a demonstrable material fault,
the manufacturer is liable to replace the faulty product with a perfect one.
7. Other rights and liabilities of the manufacturer and the person entitled from claim are set
up by relevant general obligatory legal regulations of this country.
… 14


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