653260
25
Zoom out
Zoom in
Previous page
1/26
Next page
©
2016 DJI. All Rights Reserved.
25
Troubleshooting
1. Why can’t I connect to the Osmo+?
Check your mobile device’s Wi-Fi settings to make sure it is connected to the Osmo+’s
Wi-Fi network.
If the Osmo+’s Wi-Fi network does not appear in your phone’s Wi-Fi settings, make sure
your mobile device is operating at either the 2.4GHz or 5.8GHz channel and try again.
If you still cannot connect to the Osmo+ even though your mobile device is connected
to the Osmo+’s Wi-Fi network, restart the Osmo+ and try again.
If the problem persists, reset the Osmo+’s Wi-Fi network to its default settings by using the
key combination and try again. (Key combination: Hold down the Trigger and Shutter Button
at the same time. Then, pull the power switch down until the System Status Indicator blinks
green. Release the power button before releasing the Trigger
.
)
Still can’t connect? You can contact our online support at www.dji.com/support to get
more help.
2. Why doesn’t the gimbal work out of the box?
Ensure you have activated the Osmo+ by linking it to your DJI account. Connect your
mobile device to the dedicated Osmo+ Wi-Fi network, launch the DJI GO app, and then
follow the on-screen instructions to activate the device.
3. Why does the Osmo+ keep beeping after I turn it on?
The gimbal is locked. Rotate the tilt and roll axes until they can move freely. If the pan axis
is locked, slide the Pan Axis Lock up to free the pan axis.
4. What should I do if the battery depletes while I am recording video?
Do not remove the Micro SD card from the camera. Recharge the battery or insert a new
one into the handle. The Osmo+ will automatically recover the video le when it starts up.
5. How do I shoot amazing long exposure shots?
Long exposures can be produced by setting a slow shutter speed. In the DJI GO app,
choose ‘S’ mode (Shutter Priority) or ‘M’ (Manual Mode) and adjust the shutter speed to the
desired value. Make sure you hold the camera still for the entire shutter duration.
6. Can I close the DJI GO app or disconnect my mobile device while the Osmo+ is
recording video?
Yes. The Osmo+ will continue recording video and still be able to capture photos, but you
will lose the ability to preview the shots on your mobile device.
25


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for DJI Osmo plus at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of DJI Osmo plus in the language / languages: English as an attachment in your email.

The manual is 5,62 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of DJI Osmo plus

DJI Osmo plus Quick start guide - English - 10 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info