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Fault
Cause
Solution
The batteries are inserted,
but there is no signal from
the LED lamp.
There could be foreign
objects in the battery
compartment. Ensure that
the batteries are full and are
inserted with the correct
polarity. Check if the battery
contacts make contact.
If foreign objects are
present, they must be
removed.
Replace the battery with a
full one and observe the
correct polarity.
There is a defect in the
electronic components.
Remove the battery and
replace it again after approx.
3 seconds.
The green LED flashes, but
the adhesive electrodes do
not transmit any current
pulses.
The adhesive electrodes are
not attached correctly or no
longer make contact with
the skin surface.
Check the adhesive
electrodes. If necessary,
replace with new adhesive
electrodes.
An intensity level is set on
the device, but there is only
a low stimulation felt
through the adhesive
electrodes.
The battery is not strong
enough.
Replace the battery with a
full one and observe the
correct polarity.
The skin surface is not clean.
Clean the skin surface.
The entire adhesive face of
the electrodes does not stick
anymore and is exhausted.
The adhesive electrodes
must be replaced with new
ones.
The stimulation current
intensity increases, even
though a low intensity was
selected.
The adhesive electrodes are
not fully attached to the skin
surface.
Adjust the wristband so that
the adhesive electrodes are
pressed onto the skin
surface.
The adhesive electrodes only
partially stick to the skin
surface.
The adhesive electrodes are
used up and must be
replaced with new ones.
The device stops while in
use.
The battery no longer has
enough power.
Replace the battery with a
full one and observe the
correct polarity.
There is a defect in the
electronic components.
Remove the battery and
replace it after approx. 3
seconds.
The skin surface shows
alterations or is red.
It is possible that the skin
alterations are caused by the
adhesive electrodes.
Stop the therapy
immediately and seek
medical advice.
11.0 Technical problems, troubleshooting
TECHNICAL PROBLEMS
GB
14


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