Before contacting your authorised Royal dealer, Royal service partner or appliance market, first follow the procedure in the following table to check if you
can handle the problem yourself
6Spare parts
6.1List of consumable parts
6.2Sources
Address: Zpage 41, „International Service“.
6.3Disposal
The filters used are made of envi-
ronment-friendly materials and can
de disposed of with your domestic
trash. When the appliance has
reached the end of its usefulness,
especially if dysfunctions recur,
disable the appliance by pulling
the mains plug out of the socket and cutting off
the power cord. Dispose of the appliance in
compliance with environmental protection laws
of your country. Electrical waste must not be
disposed of together with domestic waste.
Consult your local authorities or your dealer for
advice on recycling.
7Warranty
7.1Conditions of warranty
We grant a warranty of 24 months from the
date of purchase for the appliance distributed
by us.
Within this period we will either repair or re-
place the appliance or accessory (damages to
accessories do not automatically cause a re-
placement of the complete appliance) all de-
fects due to manufacturing or materials at no
cost. Damages due to inappropriate use (oper-
ation on wrong voltage or type of current, con-
necting to unsuitable power supplies,
breakage, etc.) are exempt from warranty, as
are normal wear and minor defects that only
negligibly influence the appliance's serviceabil-
ity.
Intrusions by unauthorised parties and the use
of spare parts not supplied by Royal Appliance
invalidate the warranty. Consumable parts are
not included in the warranty and must be paid
for!
The warranty is only valid if the date of pur-
chase has been acknowledged by the dealer's
stamp and signature on the warranty card or if
a copy of the invoice or sales slip is included
with the sent-in appliance. Warranty work does
not extend the warranty period nor does it con-
stitute a claim for a new warranty!
7.2In case of a warranty claim
Send us the appliance with its dust container
empty and a short description of the fault in
printed letters. Head your accompanying letter
with the notice "warranty claim". Send it to the
following address, including the warranty card
or a copy of the purchase slip:
Address: Zpage 41, „International Service“
WARNING:
Danger of injury! Never use a defective appliance! Always switch off the appliance and disconnect it from the mains before starting troubleshooting
Zchapter 2.4, „Switching off“.
ProblemPossible causeSolution
The appliance will not startPlug is not plugged in or the appliance is not
switched on.
Insert the plug into a mains socket and switch on the appliance
Zchapter 2.3, „Vacuum cleaning“.
The socket does not carry current.Test the cylinder vacuum cleaner at another socket which you are
sure carries current.
Power cord is damaged.Have the cord replaced by the Royal Appliance Customer Service,
address Zpage 41, „International Service“.
The vacuum cleaner stops
suddenly.
The overheating protection has tripped (possibly due
to blocked suction channels, extremely dirty filters, or
similar).
Switch the appliance off and pull the plug out of the socket.
Eliminate the cause of overheating (e.g. disassembling telescopic
tube and suction hose and removing the obstacle and/or cleaning fil-
ters). Wait for about 45 minutes. After the appliance has cooled off,
you may switch it on again.
The results are unsatisfacto-
ry in spite of the appliance
working correctly.
Dust container is overfilled.Empty / clean the dust container.
Nozzle, telescopic tube or suction hose are blocked.Remove the obstacle. If necessary, use a long wooden stick (e.g. a
broomstick) to do this.
The filter is dirty.Clean the respective filter, Zchapter 4.3, „Cleaning the exhaust filter“
or Zchapter 4.4, „Cleaning the dual motor protection filter“.
The nozzle you are using does not suit the flooring.Change the nozzle (Fig. 2 or Fig. 4).
The "carpet/hard floor" switch (Fig. 3/1) is in the
wrong position for the particular type of floor.
Set the "carpet/hard floor" switch to the correct position for the type
of floor (Fig. 3).
The appliance makes unusu-
al noises.
Sucked-in objects are obstructing the air stream.Remove the objects. If necessary, use a long wooden stick (e.g. a
broomstick) to do this.
NOTE:
If you cannot solve the problem following these instructions, contact the Royal customer service (address: Zpage 41, „International Service“.).
Item numberDescription
5030001Dual motor protection filter
5030002Exhaust filter
M203Parquet brush
M209Turbo brush
M219"Fellino" mini turbo brush
M232long, flexible crevice nozzle
M5036_5037.book Seite 13 Freitag, 28. Januar 2011 6:01 18
Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.
Product:
Forumrules
To achieve meaningful questions, we apply the following rules:
First, read the manual;
Check if your question has been asked previously;
Try to ask your question as clearly as possible;
Did you already try to solve the problem? Please mention this;
Is your problem solved by a visitor then let him/her know in this forum;
To give a response to a question or answer, do not use this form but click on the button 'reply to this question';
Your question will be posted here and emailed to our subscribers. Therefore, avoid filling in personal details.
Register
Register getting emails for Dirt Devil Royal -Infinity VS8 Turbo Loop at:
new questions and answers
new manuals
You will receive an email to register for one or both of the options.
Get your user manual by e-mail
Enter your email address to receive the manual of Dirt Devil Royal -Infinity VS8 Turbo Loop in the language / languages: English, German, French as an attachment in your email.
The manual is 1,18 mb in size.
You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.
The manual is sent by email. Check your email
If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.
The email address you have provided is not correct.
Please check the email address and correct it.
Your question is posted on this page
Would you like to receive an email when new answers and questions are posted? Please enter your email address.
