Manual Dirt Devil M2881-9 (page 13 of 14) (English, German, Dutch, French, Turkish, Spanish)

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TroubleshootingCentrino cleancontrol

4 Troubleshooting

Before contacting your authorised Royal dealer, Royal service partner or appliance market, first follow the procedure in the following table to check if you

can handle the problem yourself

5 Spare parts

5.1 List of consumable parts

5.2 Sources

See ZPage 66, "International Service".

5.3 Disposal

The filters used are made of environment-

friendly materials and can de disposed of with

your domestic trash.

When the appliance has reached

the end of its usefulness,

especially if dysfunctions recur,

disable the appliance by pulling

the mains plug out of the socket

and cutting off the power cord.

Dispose of the appliance in compliance with the

environmental protection laws of your country.

Electrical waste must not be disposed of together

with domestic waste. Consult your local

authorities or your dealer for advice on recycling.

6 Warranty

6.1 Conditions of warranty

We grant a warranty of 24 months from the

date of purchase for the appliance distributed

by us.

Within this period we will either repair or

replace the appliance or accessory (damages

to accessories do not automatically cause a

replacement of the complete appliance) all

defects due to manufacturing or materials at no

cost. Damages due to inappropriate use

(operation on wrong voltage or type of current,

connecting to unsuitable power supplies,

breakage, etc.) are exempt from warranty, as

are normal wear and minor defects that only

negligibly influence the appliance's

serviceability. Intrusions by unauthorised

parties and the use of spare parts not supplied

by Royal Appliance invalidate the warranty.

Consumable parts are not included in the

warranty and must be paid for! The warranty is

only valid if the date of purchase has been

acknowledged by the dealer's stamp and

signature on the warranty card or if a copy of

the invoice or sales slip is included with the

sent-in appliance. Warranty work does not

extend the warranty period nor does it

constitute a claim for a new warranty!

6.2 In case of a warranty claim

Send us the appliance with its dust container

empty and a short description of the fault in

printed letters. Head your accompanying letter

with the notice "warranty claim". Send it to the

following address, including the warranty card

or a copy of the purchase slip:

ZPage 66, "International Service"

WARNING:

Danger of injury! Never use a defective appliance! Always switch off the appliance and disconnect it from the mains before starting troubleshooting

ZChapter 2.4, "Switching off".

Problem Possible cause Solution

The appliance will not start Plug is not plugged in. Insert the plug into a mains socket and switch on the appliance

ZChapter 2.3, "Vacuum cleaning".

The socket does not carry current. Test the cylinder vacuum cleaner at another socket which you are

sure carries current.

Power cable is damaged. Have the cable replaced by the Royal Appliance Customer Service,

address ZChapter 6, "Warranty".

The vacuum cleaner

suddenly stops.

The overheating protection has tripped, possibly due

to blocked suction channels, dirty filters, or similar.

Switch off the vacuum cleaner and pull the plug from the mains

socket.

Eliminate the cause of overheating (e.g. blocked suction channels,

dirty filters, etc.). Wait for about 45 minutes. After the appliance has

cooled off, you may switch it on again.

Suction power decreases

or when the cleaning

indicator (Fig. 1/8) lights up.

Dust container is full. Empty / clean the dust container.

Nozzle, telescopic tube or suction hose are blocked. Remove the obstacle. If necessary, use a long wooden stick (e.g. a

broomstick) to do this.

The filter is dirty. Change / clean the respective filter or the optional filter sheath,

ZChapter 3.3, "Cleaning / changing the exhaust filter", ZChapter 3.4,

"Cleaning / changing the motor protection filter" or. ZChapter 3.5,

"Cleaning / changing the central laminar filter".

The results are

unsatisfactory in spite of the

appliance working correctly.

The nozzle you are using does not suit the flooring. Change nozzles (Fig. 2 or Fig. 4).

The "carpet/hard floor" switch (Fig. 31) is in the

wrong position for the particular type of floor.

Set the "carpet/hard floor" switch to the correct position for the type

of floor, (Fig. 3).

The appliance makes

unusual noises.

Sucked-in objects are obstructing the air stream. Remove the objects. If necessary, use a long wooden stick (e.g. a

broomstick) to do this.

NOTE:

If you cannot solve the problem following these instructions, contact our service hotline or the Royal customer service.

Item number Description

2881001 Four-piece filter set (1 central

laminar filter, 1 motor protection

filter, 2 filter sheaths)

2881003 Exhaust filter (1 exhaust filter)

2881077 Set of filter sheaths

Centrino_Cleancontrol.book Seite 13 Mittwoch, 16. September 2009 3:03 15

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Dirt Devil M2881-9 Manual

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