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6 Correcting malfunctions
G
6 Correcting malfunctions
Before sending the appliance to Royal
£
Appliance Customer Services, use the following table to
check whether you can correct the malfunctions yourself.
7 Cleaning
7.1 Cleaning the housing
Only clean the housing with a slightly damp cloth. Do not use any cleaning agent, scouring agent or
alcohol as these can damage the housing.
7.2 Cleaning the filters
To clean the filters, ZChapter 4, "Filters".
WARNING:
Before starting to troubleshoot, switch the appliance off and pull out the mains plug. Never use a
defective appliance.
Malfunction Possible cause Solution
Appliance does
not work
Plug is not plugged in or the
appliance is not switched on.
Plug in plug and switch on appliance,
ZChapter 3.1, "Vacuuming".
Socket does not carry any
current.
Test the brush vacuum cleaner at another
socket which you are sure carries current.
Power cable is damaged. Have the cable replaced by Royal
£
Appliance Customer Services, address,
ZPage 39, "Warranty".
Appliance does
not suck up any
dirt
Dust container is full or blocked. Empty/clean dust container.
Filter is dirty. Clean the corresponding filter, ZChapter 4,
"Filters".
Nozzle, telescopic tube or suction
hose are blocked.
Remove the blockage. If necessary, use a
long wooden rod for this (e.g. a broom
handle).
Brushing roller does not turn, V-
belt is defective
Replace the V-belt,
ZChapter 5.1, "Changing the V-belt".
Appliance makes
a strange noise
Sucked in particles are blocking
the air-way.
Remove the particles. If necessary, use a
long wooden rod for this (e.g. a broom
handle).
WARNING:
Before you clean the appliance, switch off the appliance and remove the mains plug.
02 Vision V1_de.book_gb.book Seite 37 Freitag, 4. Mai 2007 11:51 11
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