Manual Dirt Devil m 5030 1 infinity vs8 (page 11 of 18) (English, German, Dutch, French, Italian, Turkish, Spanish)

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Troubleshooting

4 Troubleshooting

Before contacting your authorised Royal dealer, Royal service partner or appliance market, first follow the procedure in the following table to check if you

can handle the problem yourself

5 Spare parts

5.1 List of consumable parts

5.2 Sources

Zpage 32, „International Service“.

5.3 Disposal

The filters used are made of environment-

friendly materials and can de disposed of with

your domestic trash.

When the appliance has reached

the end of its usefulness, especial-

ly if dysfunctions recur, disable the

appliance by pulling the mains

plug out of the socket and cutting

off the power cord. Dispose of the

appliance in compliance with envi-

ronmental protection laws of your country.

Electrical waste must not be disposed of to-

gether with domestic waste. Consult your local

authorities or your dealer for advice on recy-

cling.

6 Warranty

6.1 Conditions of warranty

We grant a warranty of 24 months from the

date of purchase for the appliance distributed

by us.

Within this period we will either repair or re-

place the appliance or accessory (damages to

accessories do not automatically cause a re-

placement of the complete appliance) all de-

fects due to manufacturing or materials at no

cost. Damages due to inappropriate use (oper-

ation on wrong voltage or type of current, con-

necting to unsuitable power supplies,

breakage, etc.) are exempt from warranty, as

are normal wear and minor defects that only

negligibly influence the appliance's serviceabil-

ity.

Intrusions by unauthorised parties and the use

of spare parts not supplied by Royal Appliance

invalidate the warranty. Consumable parts are

not included in the warranty and must be paid

for!

The warranty is only valid if the date of pur-

chase has been acknowledged by the dealer's

stamp and signature on the warranty card or if

a copy of the invoice or sales slip is included

with the sent-in appliance. Warranty work does

not extend the warranty period nor does it con-

stitute a claim for a new warranty!

6.2 In case of a warranty claim

Send us the appliance with its dust container

empty and a short description of the fault in

printed letters. Head your accompanying letter

with the notice "warranty claim". Send it to the

following address, including the warranty card

or a copy of the purchase slip:

Zpage 32, „International Service“

WARNING:

Danger of injury! Never use a defective appliance! Always switch off the appliance and disconnect it from the mains before starting troubleshooting

Zchapter 2.4, „Switching off“.

Problem Possible cause Solution

The appliance will not start Plug is not plugged in or the appliance is not

switched on.

Insert the plug into a mains socket and switch on the appliance

Zchapter 2.3, „Vacuum cleaning“.

The socket does not carry current. Test the cylinder vacuum cleaner at another socket which you are

sure carries current.

Power cord is damaged. Have the cord replaced by the Royal Appliance Customer Service,

address Zpage 32, „International Service“.

The vacuum cleaner sudden-

ly stops.

The overheating protection has tripped, possibly due

to blocked suction channels, or similar.

Switch off the vacuum cleaner and pull the plug from the mains sock-

et. Eliminate the cause of overheating (e.g. blocked suction channels,

etc.). Wait for about 45 minutes. After the appliance has cooled off,

you may switch it on again.

The results are unsatisfacto-

ry in spite of the appliance

working correctly.

Dust container is overfilled. Empty / clean the dust container.

Nozzle, telescopic tube or suction hose are blocked. Remove the obstacle. If necessary, use a long wooden stick (e.g. a

broomstick) to do this.

The filter is dirty. Clean the respective filter, Zchapter 3.3, „Cleaning the exhaust filter“

or Zchapter 3.4, „Cleaning the dual motor protection filter“.

The nozzle you are using does not suit the flooring. Change the nozzle (Fig. 2 or Fig. 4).

The "carpet/hard floor" switch (Fig. 3/1) is in the

wrong position for the particular type of floor.

Set the "carpet/hard floor" switch to the correct position for the type

of floor (Fig. 3).

The appliance makes unusu-

al noises.

Sucked-in objects are obstructing the air stream. Remove the objects. If necessary, use a long wooden stick (e.g. a

broomstick) to do this.

NOTE:

If you cannot solve the problem following these instructions, contact the Royal customer service (Zpage 32, „International Service“).

Item number Description

5030001 Dual motor protection filter

5030002 Exhaust filter

Infinity VS8.book Seite 11 Donnerstag, 21. April 2011 7:26 19

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Dirt Devil m 5030 1 infinity vs8 Manual

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