Manual Dirt Devil Express M366 (page 14 of 48) (English, German, Dutch, French, Italian, Spanish, Spanish)

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5 Troubleshooting and technical details

5.1 Before you send in the appliance

Before contacting us or even sending the appliance to us, use the table to

check whether you can correct the problem yourself.

5.2 Warranty

The statutory warranty regulations in accordance with the EU Directive

1999/44/EC apply.

In non-EU countries the minimum requirements of the warranty in the re-

spective country apply.

5.3 Disposal

Dispose of the appliance in compliance with the environmental

protection laws of your country. Electrical waste may not be dis-

posed of together with domestic waste. Use local old-appliance

collection points instead.

The water filter cartridge is made from environmentally compatible material

and can be disposed of with domestic waste.

5.4 Technical data

Technical and design specifications may be changed in the course of continuous

product improvement. © Royal Appliance International GmbH

5.5 Symbols on the appliance

WARNING:

Danger of injury! Never use a defective appliance! Always switch off the

appliance and disconnect it from the mains before starting troubleshoot-

ing.

Problem Possible cause / solution

Appliance will not

go into operation-

al readiness

mode or suddenly

stops producing

steam.

Water tank has not be mounted correctly.

Mount the water tank again, ZChapter 2.3, ‘Filling

the water tank’.

Water tank is empty and/or the overeating protec-

tion system has tripped due to an empty water

tank.

1. Switch off the device, put it into the neutral po-

sition, and pull the plug from the socket.

2. Fill the water tank, ZChapter 2.3, ‘Filling the

water tank’.

3. If the overheating protection has tripped, wait

about 45 minutes before connecting the appli-

ance again.

Brush roller does

not rotate

Brush roller is not on.

Switch on the brush roller, ZChapter 3.1, ‘Sweep-

ing’.

Brush roller is blocked.

Clean the brush roller, ZChapter 4.2, ‘Checking/

cleaning the brush roller’.

Problem Possible cause / solution

Cleaning perfor-

mance is not sat-

isfactory even

though the appli-

ance is working

fine.

Stains are stubborn.

Repeat the cleaning process several times.

If that is not enough, remove the stain before

steam cleaning.

Filter cartridge is worn out.

Replace the filter cartridge, ZChapter 4.1, ‘Check-

ing/replacing filter cartridges’.

Micro-fibre cloth has been attached the wrong way

around.

1. Switch off the device, put it into the neutral po-

sition, and pull the plug from the socket and

wait about 5 minutes.

2. You can now take off the cool micro-fibre cloth

and attach it the right way around, ZChapter

2.2, ‘Attaching the cloth and pad’.

Micro-fibre cloth is dirty.

1. Switch off the device, put it into the neutral po-

sition, and pull the plug from the socket and

wait about 5 minutes.

2. You can now take off the cool micro-fibre cloth

and clean it, ZChapter 4.3, ‘Caring for the mi-

cro-fibre cloth’.

NOTE:

If you cannot solve the problem following these instructions, contact the

Royal Appliance customer service (ZPage 46, ‘International Service’).

Type of appliance : Brush sweeper with steam function

Model name : Express

Model number : M366 (-0/-1/.../-8/-9)

Voltage : 230 V~, 50 Hz

Power input : 1,500 W

Steam temperature : 100 °C +/- 5 °C

Steam availability : approx. 30–45 seconds

Operating time per tank filling : approx. 10–12 minutes

Water tank capacity : approx. 400 ml

Dust container capacity : approx. 230 ml

Power cord length : approx. 6 m

Weight (empty) : approx. 3.5 kg

: The appliance satisfies the applicable European di-

rectives.

: Only for household use.

: Do not dispose of with household waste.

: Protection class I, IPX4 (splash-proof)

: Switching the brush roller on/off

: Switching the steam on/off

: Caution! Hot steam! Also see ZChapter 1.3, ‘About

hot steam and hot parts of the appliance’ in this re-

gard

CLEANING

PAD RELEASE

: Foot pedal to release the pad

IPX4

M366.book Seite 14 Mittwoch, 7. November 2012 9:26 09

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Dirt Devil Express M366 Manual

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