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WARNING: ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE CLEANING THE
HEATER.
Cleaning
Before commencing cleaning, unplug the heater and allow it to cool.The surfaces of the heater
should be given an occasional wipe with a dry soft cloth. Do not use detergents, abrasive cleaning
powder or furniture polish as this can damage the surface finish of the product.
To remove any accumulation of dust or flu, the soft brush attachment of a vacuum cleaner should
occasionally be used to clean the outlet grille of the fan heater located above the front glass.
To clean the fuel eect, remove the fuelbed media. The plastic tray should be wiped clean with a
damp cloth. When dry, replace the logs/crystals onto the fuelbed and arrange for best eect.
The front and side glass are cleaned in the factory during the assembly operation. During shipment,
installation, handling, etc., the front and side glass may collect dust particles; these can be removed
by dusting lightly with a clean dry cloth.
To remove fingerprints or other marks, the partially reflective glass can be cleaned with a damp
cloth. The partially reflective glass should be completely dried with a lint free cloth to prevent water
spots. To prevent scratching, do not use abrasive cleaners.
CAUTION: Assembly, installation and repair of this heater must be carried out by Dimplex or its
authorised agent.
CAUTION: We recommend that this heater is checked annually for safety by a qualified electrician.
Flame effect themes
There are different combinations of flame effect available. Different presets of lighting colour
combinations are available and can be cycled through using the remote control.
Further customisation of the effects is accessible through the smart phone app.
Resetting the Temperature Cutoff Switch
Should the heater overheat, an automatic cut out will turn the whole unit off and it will not come
back on without being reset. It can be reset by turning the unit off at the main power and waiting
5 minutes before turning the unit back on. See table Fault Codes on the previous page for more
details.
CAUTION: If you need to continuously reset the heater, turn the unit off at the main supply,
disconnect panel and call technical support.
Maintenance
11


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