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Dimension BST 768 / SST 768 User Guide
Troubleshooting 59
Fault Determination Codes
If a fault occurs, which would prevent Dimension from executing an
operator request, the system will begin to shut down and cool. The
panel will display one or two error codes. An error-code list (with
the filename “error.txt”) can be found on the CD-ROM for the
controller software. (Because this list may change with each new
software version, make sure to use your most recent version of the
controller software on CD-ROM).
After the printer has finished cooling, the only option displayed is
Continue. Press Continue and the printer reboots and tries to
return to normal operation. If pressing Continue does not recover
the printer, the printer should be power cycled (see “Cycling Power”
on page 33); wait 60 seconds before switching power on again. In
most cases you will be able to continue operation. However, if the
printer continues to shut down and display the same error, call your
service representative.
Loss of Extrusion
Diagnosing Loss of Extrusion
Occasionally, the printers head may experience loss of extrusion.
This will be evident by observing one of the following:
Seeing the head moving with no material coming out of
either liquefier tip
The height of the model and support materials are not
equal
Sagging structures due to lack of support materials
Diagnose loss of extrusion:
1. Press Cancel and remove any parts from the printer.
WARNING
The head area is very hot!! Use gloves
when working in this area of printer!
59


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