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EM851RB PMP PLAYER USER GUIDE
Page 10 of 13
time before the player is
turned off automatically.)
Language
( Select language in which
the on-screen text is
displayed)
Simplified Chinese, Traditional Chinese, English, Korean,
Japanese, Spanish, French, German, Italian, Portuguese,
Russian
18 Troubleshooting
Problem Possible Cause Solution
Battery is too low. Charge the battery.
The LCD displays nothing
when the device is started.
The keys are locked.
Unlock the Hold switch by
holding down the
PLAY/PAUSE and VOL
button.
The player has no
response when the Play
button is pressed to play an
audio.
The keys are locked by Hold
switch
Unlock the Hold switch by
holding down the
PLAY/PAUSE and VOL
button.
The volume is too low. Adjust the volume. No sound when playing an
audio file.
Bad audio file. Delete or skip the file.
The player cannot be
connected to the PC.
The USB interface is not
supported by PC’s
motherboard.
Update or replace the PC’s
motherboard.
The displayed time is
changing constantly.
The bit rate of the MP3 file is
changing during playback.
Try to use fixed bit rate to
compress the MP3 file.
The PC has error when you
plug and unplug the player.
The player is disconnected
from the PC abruptly while
transferring files.
Do not disconnect the player
from the PC when transferring
files.
Total memory displayed on
the player is not in
accordance with the
marked amount.
Part of memory is used to
store programs and display
characters.
Some of MP3 files cannot
be played properly.
The MP3 file is compressed
by a standard, such as
MPEG I Layer 1 or Layer 2
that the player does not
support.
1. Delete the unsupported
MP3 files.
2. Use MPEG I Layer 3
standard to compress the
unsupported MP3 files.
The video cannot be
played.
The file format is not
supported.
Make sure the video is in AVI
format. If not, use the
provided converting tool to
convert it.
22


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