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whether the dealer should order a new product/part from the
manufacturer. The dealer then receives an invoice detailing the shipping
costs involved. The dealer arranges and pays for the defective product/
part to be sent to the manufacturer. Once the manufacturer has received
the defective product/part, it is assessed. If the manufacturer deems the
warranty claim to be justied, the dealer receives a credit note for the new
product/part ordered and the shipping costs involved.
If the warranty claim is deemed to be unjustied, the dealer is informed and the
manufacturer makes an oer for the costs of replacement parts and/or provides
an indication of the cost of repair. Once the dealer agrees to this, the product/part
is repaired and/or replaced at the dealer's expense and returned at the dealer's
expense. The dealer can also opt to have the product/part returned without repair
at the dealer's own expense.
2017-05
44 - SANGO advanced / slimline / junior
11 Warranty conditions
44


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