716643
37
Zoom out
Zoom in
Previous page
1/41
Next page
www.dickinsonmarine.com ~ info@dickinsonmarine.com
Form#7.2-229 Issue#2
37
We at Dickinson wish to maintain a reasonable and easy system for returns,
warranty, returns and exchanges. To accomplish this, we would like to
inform you of some helpful guidelines and procedures to use and follow
when sending back product to the Dickinson Marine. All correspondence
regarding returns, warranties and exchanges will go through the factory of
Dickinson Marine in Surrey, BC, Canada and the product MUST be returned
to this location.
Warranty
Dickinson Marine warranties all of its products for a period of one year
dated from the purchase of the product by the end user with proof of
purchase or a registered warranty. We warrant our barbeque burners for a
period of 3 years dated from the purchase of the product by the end user with
a registered warranty. The warranty card should be copied for your records
and returned to Dickinson to activate your warranty within 90 days of your
purchase. You can also activate it online at www.dickinsonmarine.com
A copy of the warranty card must have been received or a proof of purchase
must be presented to receive the warranty.
1. The customer can contact us directly to settle any warranty issues. We
are pleased to help. Call us toll free 1-800-659-9768 or email:
info@dickinsonmarine.com
2. If the customer is returning a complete product they see as defective,
be sure the product has been assembled correctly and is being used
correctly. If you are not sure please call our Technical Help
Department @ 1-800-659-9768. Dickinson Marine will not provide
credit for used products that are not defective. In these cases, it is best
to call the factory to determine if the product is being used correctly,
has been assembled correctly or is in fact defective.
3. All products being sent back to Dickinson Marine must have a Return
Authorization Number. Contact us at Dickinson Marine toll free 1-
800-659-9768 or e-mail info@dickinsonmarine.com to obtain a
Return Authorization Number. This allows us to track and process
your return. Once you have received an RA# from us, include your
proof of purchase and ship to the address below. We recommend you
ship using the mail service insured and retain a tracking number.
37


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Dickinson Marine Alaska at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Dickinson Marine Alaska in the language / languages: English as an attachment in your email.

The manual is 2,5 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info