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The DEVITM Guarantee
You have purchased a DEVI heating system which we are sure will serve to improve the
comfort and economy of your home.
DEVI provides a complete heating solution with DeviexTM heating cables or DevimatTM
heating mats, DeviregTM thermostats and DevifastTM xing strips. Should you, against all
expectations, experience a problem with your DEVI heating system, you will nd that
DEVI, whose products are manufactured in Denmark and sold throughout the European
Union, is subject to the standard regulations pertaining to product liability as specied in
EU directive 85/374/CEE as well as all applicable legislation in the individual countries on
the following conditions:
DEVI oers a 10-year guarantee on all DeviexTM heating cables and DevimatTM heating
mats, and a 2-year guarantee against material defects and production defects in connection
with any other DEVI products.
e guarantee shall be valid only if the GUARANTEE CERTIFICATE is completed
correctly and in accordance with the instructions, and provided the fault is inspected by or
submitted to DEVI or an authorised DEVI dealer.
Please note that the GUARANTEE CERTIFICATE must be completed in English or local
language.
DEVI shall undertake any repair free of charge or supply the customer with a new unit.
Repairs shall be carried out at no further cost to the customer. In the case of faulty
DeviregTM thermostats, DEVI reserves the right to repair the unit free of charge and
without any unreasonable delays for the customer.
e DEVI Guarantee shall not cover installations that have been carried out by non-autho-
rised electricians, faults which arise as a result of misuse by other suppliers, damage caused
by third parties, incorrect installations or consequential damage. All work will be invoiced
in full if DEVI
is required to inspect or repair faults that have arisen as a result of any of the above.
e DEVI Guarantee shall not extend to equipment which has not been paid in full.
DEVI will, at all times, provide a rapid, eective and honest response to all queries and
reasonable demands from our customers.
e above guarantee covers product liability only, while purchases are subject to national
legislation.
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