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Troubleshooting
16
189Caravan - 10-13 - EN
16.6 Heater, boiler and water heater
In the event of a defect contact the nearest customer service workshop of the rele-
vant appliance manufacturer. The list of addresses is enclosed with the accompa-
nying appliance documentation. Only authorised qualified personnel may repair
the appliance.
16.6.1 Trumatic S 3004 (P) / S 5004 hot-air heater
16.6.2 Alde heater/boiler
Fault Cause Remedy
For heater with automatic
ignition: Heater does not
ignite
Battery on the automatic
ignition empty
Changing the battery on
the automatic ignition
Z If a fault occurs in the system, the cause is shown on the display.
Fault Cause Remedy
Heater does not ignite with
gas operation
Lack of gas Open regulator tap and
gas isolator tap
Connect a full gas bottle
Heater does not ignite Battery voltage too low Charge battery. If the bat-
tery voltage rises above
11 V, the heater is switched
on automatically
Heater does not ignite at
230 V electrical operation
No 230 V power supply Switch on 230 V automatic
circuit breaker
Connect 230 V power sup-
ply
Heater switches off Overheating Allow the heater to cool.
To reset the display, inter-
rupt the 12 V power supply
to the heater and switch it
back on again
Heater running, but no
heat at the convectors
Circulating pump does not
work
Switch on room thermo-
stat
Contact customer service
Heater and circulating
pump running, but no heat
at the convectors
Air in the heating system Bleed hot-water heater
191


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